Protyre Autocare - Salisbury Wilton Rd Reviews 

1,262
TrustScore 5 out of 5

4.8

122 Wilton Road, Salisbury, SP2 7JZ Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Booking process was straight forward, I did it by telephone. Date and time were both convenient for my requirements. Work was performed on time with the booking made which saves having to wai... See more

Company replied

Rated 5 out of 5 stars

Very polite staff Quick responses Well explained everything Price reasonable but could be better in this climate but we all have to make a living some how

Company replied

Rated 4 out of 5 stars

Very helpful and efficient service from start to finish. Although you are unable to book an appointment we were very lucky that the garage was not busy and our car was seen to straight away. It did no... See more

Rated 5 out of 5 stars

Popped in busy afternoon with slow puncture. Turned out to be blackthorn in sidewall so new tyre reqd. Tyre was near end of life so decided to replace both front tyres as 23,000 miles on both. Booked... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom

  • 01722 321377

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,262)

34,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service Worth a Visit

I have been going to Bathwick Tyres , Salisbury for 30 years and despite the various personality changes and the new name, little has changed in the excellent service provided.

July 7, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

From the friendly and helpful staff at…

From the friendly and helpful staff at reception to the garage floor will make my decision easier to choose this garage again.

July 15, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Will​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite staff

Very polite staff
Quick responses
Well explained everything
Price reasonable but could be better in this climate but we all have to make a living some how

July 15, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Antony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Perfect service

Got there earlier than intended and they started the process straight away for my air con refill was very fast and efficient

July 15, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Recommend Protyre

Had booked a time slot and that was kept to despite the garage being busy. Friendly staff.

July 8, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt service.

Prompt service.

July 8, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booking process was straight forward

Booking process was straight forward, I did it by telephone. Date and time were both convenient for my requirements.
Work was performed on time with the booking made which saves having to wait around during busy times of the day.
Staff were all pleasant, attentive, polite and friendly.
Satisfied with the work done.
I will continue to use the garage and recommend you to other people.

July 8, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely good and efficient service

Extremely good and efficient service, thank you so much

July 6, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Didn’t honour the online price

Didn’t honour the online price. £28 more expensive! Not the way to treat loyal customers in my opinion.

July 6, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr C,

Thank you for your feedback . We are sorry to hear that your recent visit to our Salisbury Wilton Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Service

Friendliness, professional, prompt

July 6, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Mr Wincheser,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Kept informed of what was done

July 1, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Leslie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient

June 17, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr Underwood,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received at our Salisbury Wilton Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always

June 23, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, great tyres at a fair price

June 22, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I bought my tyres online and then…

I bought my tyres online and then booked an appointment to have my new tyres fitted at a time and date of my choice. An easy and stress free experience. Car was ready to go in 30 minutes and no issues. A very good experience and excellent customer service.

June 17, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

10/10 Will definitely be back

friendly staff quick service and no fuss whatsoever

June 10, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Cecilia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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