Protyre Autocare - Salisbury Wilton Rd Reviews 

1,298
TrustScore 5 out of 5

4.8

122 Wilton Road, Salisbury, SP2 7JZ Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly advice from manager on front desk as to which tyres were correct for my car. Appointment made for Monday fitting, Operative friendly and helpful and without me asking put my spare back in it... See more

Company replied

Rated 5 out of 5 stars

Helpful friendly staff who went out of their way to help me as much as they could in a difficult situation. My locking wheel nut key was missing, the manager - Paul? Recommended several places and... See more

Company replied

Rated 5 out of 5 stars

I had a puncture half a mile from Protyre, they were extremely helpful and kindly did my tyre almost immediately, despite being busy. They were polite and professional. I was kept informed of what w... See more

Company replied

Rated 4 out of 5 stars

Friendly efficient welcome; I had booked online. A little bit late starting - quite possibly due to something beyond their control - otherwise it would have been 5-star.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom

  • 01722 321377

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,298)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt service.

Prompt service.

July 8, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely good and efficient service

Extremely good and efficient service, thank you so much

July 6, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Didn’t honour the online price

Didn’t honour the online price. £28 more expensive! Not the way to treat loyal customers in my opinion.

July 6, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr C,

Thank you for your feedback . We are sorry to hear that your recent visit to our Salisbury Wilton Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Service

Friendliness, professional, prompt

July 6, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Mr Wincheser,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Kept informed of what was done

July 1, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Leslie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient

June 17, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr Underwood,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received at our Salisbury Wilton Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always

June 23, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, great tyres at a fair price

June 22, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I bought my tyres online and then…

I bought my tyres online and then booked an appointment to have my new tyres fitted at a time and date of my choice. An easy and stress free experience. Car was ready to go in 30 minutes and no issues. A very good experience and excellent customer service.

June 17, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

10/10 Will definitely be back

friendly staff quick service and no fuss whatsoever

June 10, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Cecilia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Seen ahead of time

Seen ahead of time. Very rapid service. Friendly staff
Thank you.

June 17, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Geoffrey​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely awesome professional company…

Absolutely awesome professional company Brilliant amazing quality work

April 29, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy purchase and booking on line

Easy purchase and booking on line.
Extremely helpful staff
Absolutely superb throughout.

June 8, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car seen quickly

Car seen quickly, identified the problem , fixed it, and let me know.

June 8, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr Maher,

Thank you for your feedback. We are sorry to hear that your recent visit to our Salisbury Wilton Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Got my new tyre fitted quickly

Got my new tyre fitted quickly

June 5, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Ted,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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