Friendly advice from manager on front desk as to which tyres were correct for my car. Appointment made for Monday fitting, Operative friendly and helpful and without me asking put my spare back in it... See more
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Helpful friendly staff who went out of their way to help me as much as they could in a difficult situation. My locking wheel nut key was missing, the manager - Paul? Recommended several places and... See more
Company replied
I had a puncture half a mile from Protyre, they were extremely helpful and kindly did my tyre almost immediately, despite being busy. They were polite and professional. I was kept informed of what w... See more
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Friendly efficient welcome; I had booked online. A little bit late starting - quite possibly due to something beyond their control - otherwise it would have been 5-star.
Company details
About Protyre Autocare - Salisbury Wilton Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom
- 01722 321377
4.8
Excellent
1K reviews
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Perfect service!
We arrived slightly early for our pre-booked appointment. The tyres we bought were in stock and fitted in next to no time. The man on reception was very welcoming and kept us updated as to progress.
Our experience at the other Protyre branch in Salisbury (Churchfields) is that the tyres we have ordered are often not available and people without appointments are able to rock up and be dealt with before us, so this branch is a huge breath of fresh air. We will be returning!
July 30, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Madge,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly informative and helpful
Very friendly informative and helpful. No pressure, excellent prices and good service. I’ll return!
August 3, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Friendly efficient welcome
Friendly efficient welcome; I had booked online. A little bit late starting - quite possibly due to something beyond their control - otherwise it would have been 5-star.
August 3, 2026
These guys are the best, honest and trusted by many
These guys are the best, I would not go anywhere else for tyres. They are always accommodating even when very busy. They are trusted, honest and will take the time to go through the repairs and costs with you personally. They are a great team and offer a very fast turnaround.
August 3, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Mrs Emsley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
After hitting a pothole and tearing a…
After hitting a pothole and tearing a hole in the tyre wall. Chris stayed on after closing to meet me with the recovery truck. Made sure that my car was secure overnight.
My car was sorted and ready to be collected the following morning.
Thank you! Very helpful and friendly.
July 27, 2026
Unprompted review
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Carol,
Thank you for taking the time to share your really positive feedback!
We are delighted to hear that our team went above and beyond to assist you after your unfortunate incident. Ensuring our customers' cars are secure and sorted promptly is a top priority. We appreciate your kind words about our helpful and friendly service.
Best regards,
Eddie
Customer Care - Protyre
Excellent customer service and really…
Excellent customer service and really impressed. They fixed my car so fast.
July 29, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good and quick service
July 25, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Mr McRoberts,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Once the work actually started -some 15…
Once the work actually started -some 15 minutes after the agreed appointment - everything worked well and I was impressed with the general organisation and efficiency
July 27, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Dominic,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am a regular customer
I am a regular customer. Excellent, prompt, and friendly service
July 22, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good value and quality
Quick and efficient service at competitive prices.
Friendly and cooperative staff.
July 22, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Ray,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Terry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were extremely helpful
The staff were extremely helpful, efficient, polite and friendly. I always use their services because I can rely on them.
July 20, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Ms West,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service Worth a Visit
I have been going to Bathwick Tyres , Salisbury for 30 years and despite the various personality changes and the new name, little has changed in the excellent service provided.
July 7, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
From the friendly and helpful staff at…
From the friendly and helpful staff at reception to the garage floor will make my decision easier to choose this garage again.
July 15, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Will,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite staff
Very polite staff
Quick responses
Well explained everything
Price reasonable but could be better in this climate but we all have to make a living some how
July 15, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Antony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Perfect service
Got there earlier than intended and they started the process straight away for my air con refill was very fast and efficient
July 15, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Michael,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Recommend Protyre
Had booked a time slot and that was kept to despite the garage being busy. Friendly staff.
July 8, 2026
Reply from Protyre Autocare - Salisbury Wilton Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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