Protyre Autocare - Salisbury Wilton Rd Reviews 

1,302
TrustScore 5 out of 5

4.8

122 Wilton Road, Salisbury, SP2 7JZ Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly advice from manager on front desk as to which tyres were correct for my car. Appointment made for Monday fitting, Operative friendly and helpful and without me asking put my spare back in it... See more

Company replied

Rated 5 out of 5 stars

Helpful friendly staff who went out of their way to help me as much as they could in a difficult situation. My locking wheel nut key was missing, the manager - Paul? Recommended several places and... See more

Company replied

Rated 5 out of 5 stars

I had a puncture half a mile from Protyre, they were extremely helpful and kindly did my tyre almost immediately, despite being busy. They were polite and professional. I was kept informed of what w... See more

Company replied

Rated 4 out of 5 stars

Very helpful and efficient service from start to finish. Although you are unable to book an appointment we were very lucky that the garage was not busy and our car was seen to straight away. It did no... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom

  • 01722 321377

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,302)

33,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful informative staff

Helpful informative staff; generally prompt service.

October 22, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Mrs Ryan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service,

Excellent customer service,
Always sell me what I need to my budget also very knowledgeable without being impolite.

November 13, 2024
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Rachael,

We appreciate you sharing your positive experience. We're happy to hear that you were satisfied with our team in centres customer service and knowledge.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

First class service from the team

First class service from the team. Made me feel welcome. The prices was cheaper than going to the Hyundai dealership for the same repairs. Win, Win for me.

October 20, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr James Alan McGoldrick,

We're happy to hear that you felt welcome and received first-class service from our team at our Salisbury Wilton Road branch.

We're also glad our repair costs were more affordable than the dealership.

Thank you for your positive feedback!

We will look forwards to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

The guys are always very helpful .
I visited on two consecutive days last week, on both occasions I was looked after extremely well.
On the second day they were short staffed due to illness, however the service was still excellent

October 20, 2025
Rated 5 out of 5 stars

Saved my holiday

I phoned the garage in a panic when after trying to inflate my van tyres fir the long drive to the airport, one went near flat due to a damaged valve. The fitted me in quickly and were fantastic. Checked all other tyres for me and were friendly and helpful. Will definitely be back.

October 17, 2025
Unprompted review
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Sorrel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great job.

Always trust the staff here to give me an honest answer. I trust them to do a great job and haven't been let down yet.

October 10, 2025
Rated 5 out of 5 stars

Prompt service and the…

Prompt service and the booking/reservation system system works well. I have used this branch for several years and have always been satisfied with their work and helpfulness.

October 13, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello,

We appreciate you taking the time to share your positive experience. We're happy to hear that you've consistently been satisfied with our prompt service, booking system, work, and helpfulness over the years. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The staff were all very helpful and…

The staff were all very helpful and efficient. This would always be my first choice.

October 13, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Judith​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyres.

I had booked a slot for new tyres to be fitted. The work was carried out efficiently on time by helpful and friendly people.

October 13, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Roy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly, knowledgeable and helpful staff. They changed all 4 tyres and I had a question about something which they were very happy to help with. Would definitely use again and recommend them.

October 10, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Myra,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

They have put grease on wheel bolts and…

They have put grease on wheel bolts and loose

October 10, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr Pasaniuc,

Thank you for taking the time to raise your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Happy with overall service.

Happy with overall service.
Had mot and gold car service
Friendly staff

September 26, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Matt,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service mechanic was reaily…

Very good service mechanic was reaily good at his job the front of house staff very welcoming totally recommended to use this service

September 26, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I came in and straight away Paul and…

I came in to Bathwick tyres and straight away Paul and his team were able to fit 2 new tyres . While I was waiting, Paul made me a cup of coffee. Excellent service, I will recommend, Thankyou

September 26, 2025
Unprompted review
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Cheryl​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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