Protyre Autocare - Salisbury Wilton Rd Reviews 

1,299
TrustScore 5 out of 5

4.8

122 Wilton Road, Salisbury, SP2 7JZ Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly advice from manager on front desk as to which tyres were correct for my car. Appointment made for Monday fitting, Operative friendly and helpful and without me asking put my spare back in it... See more

Company replied

Rated 5 out of 5 stars

Helpful friendly staff who went out of their way to help me as much as they could in a difficult situation. My locking wheel nut key was missing, the manager - Paul? Recommended several places and... See more

Company replied

Rated 5 out of 5 stars

I had a puncture half a mile from Protyre, they were extremely helpful and kindly did my tyre almost immediately, despite being busy. They were polite and professional. I was kept informed of what w... See more

Company replied

Rated 4 out of 5 stars

Very helpful and efficient service from start to finish. Although you are unable to book an appointment we were very lucky that the garage was not busy and our car was seen to straight away. It did no... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom

  • 01722 321377

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,299)

32,674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

As always, the staff are cheery & helpful. It’s like going to hospital - no-one actually wants to be in that situation so somehow it makes it less painful when you get the inevitable bill (which is comparably reasonable).

January 21, 2026
Rated 5 out of 5 stars

Excellent garage

Despite being extremely busy I can’t fault this garage at all!
Friendly staff & excellent service 😀
They’ve got my custom from now on!

January 21, 2026
Rated 5 out of 5 stars

Helpful capable staff were very…

Helpful capable staff were very friendly and did everything they could to help and solve the problems Many thanks. I’ll be back I’m sure with service like that and friendly, helpful staff who wouldn’t. I’ve been a customer for many years and always had good ,friendly service. Many thanks

January 19, 2026
Rated 2 out of 5 stars

I had booked a service for the Monday…

I had booked a service for the Monday morning. On arrival I found out that the booking had not been logged

January 12, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Nicki Coleman,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Found the puncture I couldn't

Found the puncture that for some reason I couldn't find with my own eyes. Fast polite and efficient service, would definitely recommend - and I'm not alone, whilst in the reception, a woman came in and kindly dropped off a box of chocs to say thank you to staff.

January 14, 2026
Rated 5 out of 5 stars

Really helpful

Really helpful, quick and friendly. Highly recommend. A+++

January 12, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Dan,

We appreciate you taking the time to leave us this 5-star review.

We are happy to hear that you were pleased with our team's service at our Salisbury Wilton road branch.

We value your business!

We will look forward to welcoming you again in the future.

kind regards
Kayliegh
Customer Care- Protyre

Rated 5 out of 5 stars

Good service provided.

Good service provided.

January 5, 2026
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Dear Mr Bayliss,

Thank you for your review!

We’re so pleased to hear you received Good service at our Salisbury Wilton Road branch.

feedback means a lot to us, and we’re glad we could assist you efficiently.

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Fast professional service

Thank you so much to Chris and the team for your excellent service. Arrived in Salisbury to find i had a puncture. Fortunately I was not far away so I limped in to you. A new tyre was sourced, collected and fitted very promptly even though I turned up without an appointment.
Thank you so much for your friendly and professional service.

December 27, 2025
Unprompted review
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Caroline,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service. Thank you

December 26, 2025
Protyre Autocare - Salisbury Wilton Rd logo

Reply from Protyre Autocare - Salisbury Wilton Rd

Hello Mr Greene,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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