Friendly advice from manager on front desk as to which tyres were correct for my car. Appointment made for Monday fitting, Operative friendly and helpful and without me asking put my spare back in it... See more
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Friendly advice from manager on front desk as to which tyres were correct for my car. Appointment made for Monday fitting, Operative friendly and helpful and without me asking put my spare back in it... See more
Company replied
Helpful friendly staff who went out of their way to help me as much as they could in a difficult situation. My locking wheel nut key was missing, the manager - Paul? Recommended several places and... See more
Company replied
I had a puncture half a mile from Protyre, they were extremely helpful and kindly did my tyre almost immediately, despite being busy. They were polite and professional. I was kept informed of what w... See more
Company replied
Very helpful and efficient service from start to finish. Although you are unable to book an appointment we were very lucky that the garage was not busy and our car was seen to straight away. It did no... See more
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122 Wilton Road, Salisbury, SP2 7JZ, Salisbury, Wiltshire, United Kingdom
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As always, the staff are cheery & helpful. It’s like going to hospital - no-one actually wants to be in that situation so somehow it makes it less painful when you get the inevitable bill (which is comparably reasonable).
Despite being extremely busy I can’t fault this garage at all!
Friendly staff & excellent service 😀
They’ve got my custom from now on!
Helpful capable staff were very friendly and did everything they could to help and solve the problems Many thanks. I’ll be back I’m sure with service like that and friendly, helpful staff who wouldn’t. I’ve been a customer for many years and always had good ,friendly service. Many thanks
I had booked a service for the Monday morning. On arrival I found out that the booking had not been logged

Reply from Protyre Autocare - Salisbury Wilton Rd
Excellent attention to inflation problem. Valuable advise how to further matter. Efficiently executed.
Found the puncture that for some reason I couldn't find with my own eyes. Fast polite and efficient service, would definitely recommend - and I'm not alone, whilst in the reception, a woman came in and kindly dropped off a box of chocs to say thank you to staff.
I dropped my car off for my appointment time and I was then phoned to say my car was ready for me to pick up 5mins before the end of my time slot. Staff were very helpful and friendly.

Reply from Protyre Autocare - Salisbury Wilton Rd
good job done, over charged me but did refund the difference, so over all good. thanks

Reply from Protyre Autocare - Salisbury Wilton Rd
Thank you so much to Chris and the team for your excellent service. Arrived in Salisbury to find i had a puncture. Fortunately I was not far away so I limped in to you. A new tyre was sourced, collected and fitted very promptly even though I turned up without an appointment.
Thank you so much for your friendly and professional service.

Reply from Protyre Autocare - Salisbury Wilton Rd

Reply from Protyre Autocare - Salisbury Wilton Rd
Very good price for a replacememt tyre after a puncture. I arrived late due to traffic but they were super accomidating and fitted the new hoop super quickly. Really nice team.
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