Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even T... See more
Company replied
11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
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Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even T... See more
Company replied
Ordered tyres online. Went to fit but had not arrived from main depot. Looked at alternatives but none in branch untill next day. Went back next day for fitting. There was a mess up with my origin... See more
I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink,... See more
Company replied
I would have given a five star review but supplier sent a tyre with the wrong speed rating so I lost a day and had to make a second trip into town to collect. Staff very helpful and polite.
Written by the company
Written by the company
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom
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I had mot and service
Was informed of any item that may need attention in near future 27o42026
Great staff and manager, very helpful and phoned to tell me what issues and gave me a full costing.
Knowledgeable team who are very efficient. Always get good advice and service with them and tyres at a good price.
Have used Protyre for years. Always great service, sensible prices, professional advice and a good selection of quality tyres
Great service as usual from Ian and his team. Appointment system means no long waits in a queue, much easier to fit in to your day.
Always polite, friendly and helpful. The hot chocolate isn’t bad either. 🙃
As always the service from Ian and the team is first rate. Good communication and always putting the customer first
A friendly and efficient service. However, the website needs to make it clearer that should balancing be required on the back wheels when one buys a set of four tyres, there will be an extra charge of over £50.00 .
They always have done a good job for me, they take a little more care than most other companies.
I was lucky to get a slot when I arrived. Everything was explained very clearly why it is necessary for them to have a booking system. The Staff are friendly and bright and give a good service. Thank you.
Good friendly service at a reasonable price. Car parking is inadequate for the site and very difficult in the surrounding area.
Customer service gave good advice and although it was a very busy Friday fitted a new tyre for us very promptly .
Good price for tyres and great customer service especially from Ian the manager.
I have visited this store over the last two decades finding a friendly and professional approach by Manager Ian and his “car fixing crew”. Excellent communication giving an honest and trusted diagnosis of what is wrong with my car. They go the extra mile. Prices are very competitive and where possible they try to save you money. Thank you.
Staff friendly, appointment on time. Free tea and coffee in waiting room.
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