Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even T... See more
Company replied
11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even T... See more
Company replied
Ordered tyres online. Went to fit but had not arrived from main depot. Looked at alternatives but none in branch untill next day. Went back next day for fitting. There was a mess up with my origin... See more
I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink,... See more
Company replied
I would have given a five star review but supplier sent a tyre with the wrong speed rating so I lost a day and had to make a second trip into town to collect. Staff very helpful and polite.
Written by the company
Written by the company
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service very accommodating and professional
Brilliant service from start to finish.
Very friendly and helpful.
All the staff were very helpful from the booking through to the communication on the day and payment process.
Very helpful staff. Went out of their way to help where they could. This is my "go to" tyre place.
The guys at Salisbury branch are always so lovely & really helpful! Don't take my car anywhere else 😊
Rescued me with a blown out tyre from a nail. No one else would offer a mobile call out service to replace the tyre. Very grateful
Helpful from first call to make a booking to collection on completion. Thankyou
Protyre was able to fit me in at very short notice and fitted 3 tyres to my Ford Mondeo. I don’t know what they did to my car, but there is now no shake from the steering (I had tyres replaced previously but the shake always remained) and the car is so much quieter.
200,000+ miles on the clock and it now drives like a new car, even if it doesn’t look new!
Great support from the desk team in tyre selection, after the website specified the wrong tyres.
Good service, willing to listen to the customer, which is quite rare unfortunately.
Nathan and his colleagues went above and beyond when my car needed attention. Despite being busy and the fact I wasn’t an existing customer, they couldn’t have been more helpful and had me back on the road within an hour. Brilliant service.
Booked me in very quickly, staff were extremely pleasant professional unaffected. The task was complete completed on time and to my full satisfaction..
Did a good job sorting out the 4 wheel alignment on my BMW. Which wasn’t the easiest thing on a 20 year old car. Very professional and clear communication. Izaac was great.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.