These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more
Company replied
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more
Company replied
Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... See more
Company replied
Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more
Company replied
The team at Protyre were very welcoming and friendly. Always get MOT anxiety but even though my car failed it was rectified quickly and I left with a pass ticket so that's another year of stress free... See more
Company replied
Written by the company
Written by the company
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service booked in straight away
Excellent prices for 2 tyres
And a free coffee what more could you ask for
Popped in today and just wanted what to say what excellent customer service I received. Fantastic and thank you.i really did believe that this sort of service was not around anymore thank you to staff at sittingbourne.
2 nails in n/s front tyre not found on first visit when two new tyres on the back, I was informed, were necessary. I ordered those but gave your fitter the incorrect cost I thought I'd seen on-line of £104 each for Toyo's. I should have told him £101.40 each. My mistake. However it was the next day, when fitting had been booked, I found before leaving home the front n/s tyre was nowhere near the correct pressure.My second visit to Sittingbourne revealed the problem. It is extremely upsetting to think I could have incurred the cost of replacement for all 4 tyres. I had the two Toyo's fitted to the front. Will I be going back there in the not too distant future for the rear replacements ? Unlikely I'm thinking ! I have nearly always used your Sittingbourne branch for the past 8 years or more. and, not least of all, spent a lot of money there. Brian Hiller

Reply from Protyre Autocare - Sittingbourne
prompt and efficient. came, tyres sorted, paid and left. effortless.
Update: Protyre followed up and called me we discussed the issue and the earlier charge will be refunded so I am actually impressed that they seem to take customer service seriously. Happy to recommend them and I will continue to use them as my go to tyre place.
Earlier : This visit was ok but previous visit where I paid £30 for diagnosis and re-seat but screw in tyre was missed was a waste of money

Reply from Protyre Autocare - Sittingbourne
Good communication friendly people and fee coffee
As usual I will always use ProTyre in Sittingbourne. Guys are professional and always honest when it comes to support their customers. Their availability is great and they deliver as per expectations.
Always a good experience at Protyre Sittingbourne. The online booking system is convenient and simple to navigate. The multiple payment options are helpful, and enable payment to be spread over time. The website also has regular discount codes to ensure you get a great deal.
The tracking was professionally aligned in good time.
Sittingbourne branch make booking the vehicle in easy, arrive at allotted time and work started straight away.
Wonderful team here can’t fault them, been using Sittingbourne branch now for a year or 2
Great service went over and above trying to resolve issue. Resolved tyre issue, great price for service received.
Thank you.
As usual helped choose the right tyres at an affordable price using the information I gave you….at an affordable price .

Reply from Protyre Autocare - Sittingbourne
Service done all ok .
Time for MOT and yep same place. All good no faults , a good service , worth trying , once again .
The service was performed well (tire replacement and wheel alignment). The front desk staff was rude and unclear. Despite scheduling a follow-up call after the service, they never called me back.

Reply from Protyre Autocare - Sittingbourne
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.