These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more
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Location
Switch locationUnit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB
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See what reviewers are saying
Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... See more
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Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more
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The team at Protyre were very welcoming and friendly. Always get MOT anxiety but even though my car failed it was rectified quickly and I left with a pass ticket so that's another year of stress free... See more
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Company details
About Protyre Autocare - Sittingbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom
- 01795 438003
4.6
Excellent
952 reviews
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Friendly service would definitely use…
Friendly service would definitely use again for MOT or other repairs
November 29, 2025
Staff were very courteous and attended…
Staff were very courteous and attended to our problem very quickly.
November 17, 2025
First Class Protyre experience
Dealt with in a very friendly yet professional manner on the spot despite not having a prior appointment.
November 24, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I booked 2 tyres online
I booked 2 tyres online. When I went in to get the tyres changed they advised me that it was not advisable to have those particular tyres on my car as you would really need to do it as a set of 4. In the end I went for a different make of tyre which actually saved me money so I ended up receiving a refund for the difference. I appreciated their honesty and help. Nowadays it's very easy to be fobbed off. I wouldn't hesitate to use them again as I couldn't fault their service.
November 13, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Samantha,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
It was a very supportive and helpful…
It was a very supportive and helpful visit.
Staff knew what I needed and fitted my car with 2 new front tyres promptly.
I also thought the cost of the tyres was very good and the type explained to me for their effectiveness and road worthiness. No-one tried to make me buy anything that I was not happy with.
A very friendly, professional and cost effective company.
November 12, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Mr Lane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic customer service
Fantastic customer service. Will never go to another tyre garage again!
November 10, 2025
Thanks to the guys at protyre
Thanks to the guys at Protyre Sittingbourne for helping us with a punctured tyre today. Always our first choice if we need good quality, honest repairs from a professional team.
November 8, 2025
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and professional service
The team were as helpful as always. That's why I keep going back to Protyre. They never try to find things that "need doing".
November 5, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Mr Kreffer,
We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sittingbourne
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had 3 Bridgestone tyres fitted…
Had 3 Bridgestone tyres fitted excellent price and service have been back since with my new car.
June 6, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Daren,
We're happy to hear that you received excellent service from the team in centre. Thank you for your continued patronage with your new car!
Best regards,
Eddie
Customer Care - Protyre
Staff were informative and very helpful…
Staff were informative and very helpful with advising as to which tyres were the best option. The fitting was on time and completed quickly and efficiently.
October 1, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Lynette,
We appreciate you taking the time to share your positive experience. We're happy to hear our team in centre was friendly and provided great service.
Best regards,
Eddie
Customer Care - Protyre
Friendly and professional
Friendly, professional service. I was greeted with a smile, and asked to wait in the viewing room whilst my free tyre check was carried out. The manager came to find me ten minutes later and took me out to see my vehicle, and showed me his recommendations. The new tyres were fitted quickly and for a reasonable price. I had been prepared to pay for premium tyres but I was told that for the mileage we do, it would be overkill, and he recommended a mid-range tyre which he said he’d be happy to put on his own car. I’m very happy with Protyre and I will return in the future.
September 25, 2025
Excellent service fixed puncture and…
Excellent service fixed puncture and tracking
September 26, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Kirk,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was treated with respect Told what was…
Was treated with respect Told what was happening and what needed to be done and why
September 22, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Mrs Wood,
We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I don’t know how I feel to be honest
I don’t know how I feel to be honest, I am not upset but maybe disappointed with the level of service. I am quite convinced that I did not get value for service. Had to chase up the Service report which to the best of my knowledge was not detailed enough. I definitely think whatever service was done for my car was not for a BMW Hybrid Platinum service. Also noticed I was billed for a service already covered, yes a refund was initiated upon complaint but it’s just not good enough. It seems You were just all about collecting the money or making the clients spend some more (Upselling) as against giving us our money’s worth. I will never come back to Protyre. This is my second horrible experience
September 17, 2025
Reply from Protyre Autocare - Sittingbourne
Dear Emmanuel,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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