These guys have been a lifesaver over the last few weeks when a simple air con regas turned into multiple problems for me. Friendly knowledgeable and transparent, as a girl that knows zero about... See more
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Location
Switch locationUnit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY Sittingbourne, Kent, GB
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See what reviewers are saying
Looked at many online websites for the tyres that I wanted. Chose Protyre as they offered the best price and had them in stock. I booked appointment online and paid for the tyres. On arrival at the fi... See more
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Friendly and welcoming Do the work quickly, cleanly and efficiently Give a detailed report on the condition of your tyres, tread depth, pressure etc, plus condition of the disc brakes. Very... See more
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The team at Protyre were very welcoming and friendly. Always get MOT anxiety but even though my car failed it was rectified quickly and I left with a pass ticket so that's another year of stress free... See more
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Company details
About Protyre Autocare - Sittingbourne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Crown Quay Trade Centre, Eurolink Way, ME10 3DY, Sittingbourne, Kent, United Kingdom
- 01795 438003
4.6
Excellent
952 reviews
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Needed my aircon refreshed
Needed my aircon refreshed. Friendly people, service was done quick, in full view from the waiting area so I could see it going on, and the aircon now blows ice cold. Great price, good discount too. Was able to book in for the same day online.
August 4, 2025
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Hello Drew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sittingbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Top rate service
Excellent service from this helpful and friendly team who went above and beyond to source the correct part at the best price for me. They then speedily fitted it without any hassle and seemed delighted that they could do their very best to help me. Thank you guys from one very satisfied customer!
July 31, 2025
Unprompted review
Very efficient and fair priced
July 30, 2025
Thankyou exactly how it should be
July 23, 2025
Price not honoured
Wanted to have 3 tyres fitted to our car and did some research online for the cheapest price locally. Protyre's website said they could fit 3 tyres for £497.52. Spoke to the local branch about these tyres and getting the car booked in. I told them I would order the tyres online and only needed them to book the car in for an early date, the guy on the phone said 'too late, I've already ordered them'. On the day of the booking they informed us that they would not be honouring that price and if we wanted them fitted we would have to pay somewhere nearer £570 as the garage wasn't willing to take the lose on the website price. Absolutely disgusting behaviour from what is meant to be a reputable business.
July 25, 2025
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Dear Graeme Willis,
Thank you for notifying us of your concerns regarding the cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Answered the telephone.
Answered the telephone.
Quick response and efficient repair.
Care for my vehicle.
Cared about ne the driver and owner.
July 21, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Audrey,
We would like to thank you for sharing your feedback regarding the service you received at our Sittingbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Glad there’s other shops to use
Nice guy on reception, everyone else looked at me like I had shit on my face. Really welcoming . Brought car in for wheel alignment and to ensure steering wheel was straight. Drove car home with steering still wonky
Won’t be returning
May 28, 2025
Reply from Protyre Autocare - Sittingbourne
Dear chris gausten ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Sittingbourne branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I Had my air con re gassed
I Had my air con re gassed. Quick and efficient service, friendly and helpful staff.
Would recommend and use again for other work to be done on my car.
July 9, 2025
I was dealt with straight away
I was dealt with straight away, even though it was going to take them past their closing time. The work was carried out to a good standard and there was no pressure on 'add-on' sales. The air-con was refilled but not cleaned out which was what was really needed.
July 7, 2025
Easy to book and great service
Really easy to book online and great fast professional process once I took the car in. Would definitely use in future for other services
July 2, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Zara,
We appreciate you taking the time to share your positive experience. We're happy to hear that you found the online booking easy and the service fast and professional. We look forward to serving you in the future!
Best regards,
Eddie
Customer Care - Protyre
Very good service MOT done & got my car…
Very good service MOT done & got my car through MOT very polite men
July 2, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Karen,
We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you found our team very polite!
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Well met at receptiin. Very helpful and informative. Great value for the cost.
July 2, 2025
Don't go to Protyre
I took a brand new tyre and a brand new wheel asking them just to fit the tyre on the wheel,again both brand new with tags and labels on! They refused because apparently I haven't bought the tyre and wheel from them! Absolute disgrace! I'll never ever go to them even if they're the last tyre shop in existence!
June 30, 2024
Unprompted review
Reply from Protyre Autocare - Sittingbourne
Dear Diyan Denchev,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you are not happy with the outcome of your recent visit to our Sitingbourne branch.
We would like the chance to look into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, a team member will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Service is excellent
Service is excellent, courteous and very well carried out. Have no hesitation in recommending them for anything concerning wheels or tyres
June 23, 2025
Car service
Car service done for the price quoted, friendly phone call advised me when done.
June 18, 2025
Reply from Protyre Autocare - Sittingbourne
Hello Carl,
We're happy to hear that your car service was completed at the quoted price! We appreciate your positive feedback regarding our friendly communication.
Kindest regards,
Georgia
Customer Care - Protyre
Top Marks
The gentle at the front desk was incredible and very helpful. It was also said gentleman that did my MOT.
His team done a fantastic job aswell. Top marks
Would recommend this facility to anyone looking to get your car serviced, MOT'd, tyres, and general maintenance.
June 13, 2025
Tyre cuts.
One of their tyre fitters tell you that you need new tyres because won't pass mot and next day the mot fitter ask you why you want to change the tyres, nothing wrong with the old ones. 😡
June 16, 2025
Reply from Protyre Autocare - Sittingbourne
Dear Mihai Constantin,
Thank you for bringing this to our attention and we are sorry this has happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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