Protyre Autocare - Stafford Reviews 

1,792
•
TrustScore 4.5 out of 5

4.7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more

Company replied

Rated 4 out of 5 stars

I had previously phoned and was told they had 2 Mitchelins that would fit. When I arrived they removed both fronts and fitted 1 new tyre. I was then told they only had 1 mitchelin. I said I wanted 2 o... See more

Rated 5 out of 5 stars

Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... See more

Company replied

Rated 5 out of 5 stars

I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom

  • 01785 256243

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,792)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive price and no upselling

Competitive price, good service and no upselling. Perfect.

November 2, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Mr Johnson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speed of service

Speed of service, advice on product and competitive pricing and helpful staff

October 26, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Orson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good service fast and a great service…

good service fast and a great service was provided
a big thanks to your team of fitters
your's Mrs Ewan

October 21, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Roderick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, quick and efficient service.

October 19, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Open the Bank Holiday

Open the Bank Holiday. Sorted out my punctured tyre very fast and great online service.

September 9, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Incredibly helpful staff

Incredibly helpful, friendly and quick.

October 14, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Zoe,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Flat battery new one fitted also tyres…

Flat battery new one fitted also tyres checked pre mot always a pleasure o do any checks thank you

October 12, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Russ​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

October 7, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

Great Service, booked on line, completed on time no surprise bills !

October 7, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Dionne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good communication

Good communication
Quick service
Great price

September 30, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Tracy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Perfect

Perfect, fast efficient service at short notice

September 30, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Tom,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service, puncture repair done well

September 28, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Mr Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always use protyre as i find the…

I always use protyre as i find the staff treat me with respect and are very helpful as l am a female lwould recommend the stafford branch to anyone

September 14, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Mrs Bailey​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Efficient, welcoming. made for a good experience thanks

September 14, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommend

Arrived for our given time. The staff were polite
And very helpful..
the workshop is clean and well organised.
We have used pro tyre before and will again

September 14, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Eileen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

I had previously phoned and was told…

I had previously phoned and was told they had 2 Mitchelins that would fit. When I arrived they removed both fronts and fitted 1 new tyre. I was then told they only had 1 mitchelin. I said I wanted 2 of the same make which they obliged with accordingly. The manager was as helpful as possible given that there had been fitter (and other) issues on that day (and previously). As a result of the issues and time I was given a very good price on the new tyres.

September 16, 2026
Rated 5 out of 5 stars

Great friendly speedy service

Great friendly speedy service. Front tyres one day. Front brakes another day, and all good.

September 9, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Stevie,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Stafford have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast accurate and friendly service

Fast accurate and friendly service, ordered in advance and fitted quickly on promised date. No issues whatsoever and would happily recommend to anyone needing tyres in Stafford.

September 5, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, fair and thoughtful. Very professional yet approachable and treated me like a human with a car problem not a car with a human problem

September 7, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Akinton​,

We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Placed order easy online for 2 tyres…

Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready and waiting for collection.

September 2, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look