They helped me when I'd hit a pot hole and killed my tyre. Whilst waiting for my recovery technical, I rang around the usual multi chain tyre companies who didn't have a tyre my size. These had, they... See more
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Booked in for some tyres and an AC check. The staff were done in under an hour and helped me replace a worn wheel nut. I was back in a couple of hours for them to put the replacement on after receivin... See more
Company replied
I’ve been into this garage for two separate issues over the last month or so. Both times i was put at ease and reassured especially by the manager Jay. Both issues were handled professionally and... See more
Company replied
I ordered some GT radials for my car and some new TPMS valves. When I got there to have them fitted the suppliers had only sent 1 tyre and not let anybody know. The team at protyre quickly offered me... See more
Company details
About Protyre Autocare - Stafford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom
- 01785 256243
4.7
Excellent
2K reviews
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Turned up unfriendly
Turned up unfriendly, unhelpful staff all more interested in smashing down cans of monster and vaping in the garage than offering any sort of advise or assistance. No details upon job completion just asked if knew how to reverse my own car! Yes I know how to reverse I car which I own and drove into your garage!
June 29, 2026
Very good service.
July 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Stafford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Hello Jon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very friendly and well…
Staff were very friendly and well organised. I have used this place in Stafford a few times now always great service.
June 24, 2026
Reply from Protyre Autocare - Stafford
Hello Jim,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Hello,
We are so pleased to hear you had such a positive experience with our team at Stafford. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Stafford
Hello Kathleen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Stafford - Protyre Autocare
Staff sorted the problem straight away, I didn't have to wait long and the Company provide discount for Blue Card
June 17, 2026
Reply from Protyre Autocare - Stafford
Hello Wendy,
We're so glad we could quickly resolve your issue and that you appreciated our Blue Card discount. Thank you for your wonderful feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Stafford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Use the service a few times through…
Use the service a few times through black circle and no issue easy and convenient time slots and quick service for a tyre fitting
June 17, 2026
Reply from Protyre Autocare - Stafford
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Stafford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stafford
Hello Alyson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed
Booked for new tyre and free alignment chek, tyre was changed when I asked about the alignment check was told they were to busy no wonder it was free
June 12, 2026
Reply from Protyre Autocare - Stafford
Dear Jon,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
New tyres/AC check & regas
Booked in for some tyres and an AC check. The staff were done in under an hour and helped me replace a worn wheel nut. I was back in a couple of hours for them to put the replacement on after receiving a call. Can't fault them at all - will defo be coming back here again if I have any other issues as nothing seemed too much work for them.
June 5, 2026
Unprompted review
Reply from Protyre Autocare - Stafford
Hello Paige,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service for urgent replacement
Needed two new rear tyres ( offside one was defective) . Booked in on and paid for on the Friday evening,
tyres fitted promptly on the Saturday morning.
June 3, 2026
Again spot on good price and product…
Again spot on good price and product with me back on road within hour. Many thanks highly recommend
May 25, 2026
Experienced and pleasant staff
May 25, 2026
Very friendly staff.
Very friendly staff.
A little disappointed that having booked a 'timeslot' that it then took an hour to change two tyres.
However, generally happy with the service.
May 20, 2026
Great service from Jay and the team
Great service from Jay and the team, honest advice and the work was done quickly. A credit to the motor trade
May 20, 2026
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