Protyre Autocare - Stafford Reviews 

1,769
TrustScore 4.5 out of 5

4.7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB


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Rated 3 out of 5 stars

Based on this experience i didn't have the same level of customer satisfaction from Protyres Stafford, as to the multiple times that I always experienced from the same premises over the years. The... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more

Company replied

Rated 5 out of 5 stars

I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more

Company replied

Rated 5 out of 5 stars

After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great se... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom

  • 01785 256243

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,769)

35,357 reviews in the last 12 months

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Rated 1 out of 5 stars

My wheels get noise still there…

My wheels get noise still there doesn’t fixed alignment properly, fixed tyres from Halford and did alignment from you, brand new tyres, informed guys to check tyre pressure both sides, he took the pressure off instead of pressure balance it was alright before alignment , I went to fuel station to recheck again I wouldn’t recommend this place anymore,

April 8, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Sujith K,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

They reversed the car with the lifting…

They reversed the car with the lifting equipment still under it, causing it to clatter against the sill as it crashed into the floor on the third attempt at moving it without stopping to check why it wasn't moving backwards the first and second time. Not exactly impressed by the sheer stupidity of the bloke thinking that more revs might eventually solve the problem.

April 1, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Michael Wills,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

I arrived early for a tyre change (the…

I arrived early for a tyre change (the tyre was not in stock the day before) and the change was quick and very efficient with no waiting. There was some confusion as to which tyre needed to be changed but this was sorted quickly. Thank you - the car passed its MOT without further problems.

March 13, 2026
Rated 5 out of 5 stars

Great Service and great value hole…

They helped me when I'd hit a pot hole and killed my tyre. Whilst waiting for my recovery technical, I rang around the usual multi chain tyre companies who didn't have a tyre my size. These had, they fitted quickly by were cheaper than larger companies

March 10, 2026
Rated 5 out of 5 stars

In and out

Order at 8-30, fitted by 11.

Excellent friendly service

March 4, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Mr Copestake,

We're happy to hear that you received excellent and friendly service with such prompt fitting from our team at our Stafford branch.

Thank you for your positive feedback!

we appreciate it!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Exceptional service.

I ordered some GT radials for my car and some new TPMS valves. When I got there to have them fitted the suppliers had only sent 1 tyre and not let anybody know. The team at protyre quickly offered me a set of alternative tyres which I accepted . They were very professional and quick changing the valves and Tyres. I would definitely recommend and use them again.

March 2, 2026
Rated 5 out of 5 stars

Two front tyres

Booked a slot online and arrived a few minutes early. Two new Tyres fitted and on my way within 20 minutes. Great service and value.

February 27, 2026

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