Protyre Autocare - Stafford Reviews 

1,769
TrustScore 4.5 out of 5

4.7

Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB


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Rated 3 out of 5 stars

Based on this experience i didn't have the same level of customer satisfaction from Protyres Stafford, as to the multiple times that I always experienced from the same premises over the years. The... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... See more

Company replied

Rated 5 out of 5 stars

I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... See more

Company replied

Rated 5 out of 5 stars

After a split rear tyre 2 days before going on holiday, they managed to fit me in with fitting 2 new rear tyres of the same type as the originals the next day, all sorted within half an hour. Great se... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, United Kingdom

  • 01785 256243

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,769)

35,104 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed

Booked for new tyre and free alignment chek, tyre was changed when I asked about the alignment check was told they were to busy no wonder it was free

June 12, 2026
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Dear Jon,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stafford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

New tyres/AC check & regas

Booked in for some tyres and an AC check. The staff were done in under an hour and helped me replace a worn wheel nut. I was back in a couple of hours for them to put the replacement on after receiving a call. Can't fault them at all - will defo be coming back here again if I have any other issues as nothing seemed too much work for them.

June 5, 2026
Unprompted review
Protyre Autocare - Stafford logo

Reply from Protyre Autocare - Stafford

Hello Paige,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stafford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Very friendly staff.

Very friendly staff.
A little disappointed that having booked a 'timeslot' that it then took an hour to change two tyres.
However, generally happy with the service.

May 20, 2026
Rated 5 out of 5 stars

Get your car fixed quickly

Has soon as l arrived they came to me to find out what l needed. There were a few people having things done to their cars before me, l didn't have to wait long before they fixed the tyre on my car.I will recommend you.

May 13, 2026
Rated 5 out of 5 stars

Very helpful, good service!

Very helpful, got a booking straight away, service was quick, car was ready after a quick visit to a shop, job done! I usually buy my tyres & get tracking adjusted here. Thank you!

May 11, 2026
Rated 5 out of 5 stars

Polite staff

Polite staff, able to wait in the waiting room whilst completed, quickly done with no waiting, was competitively priced too.

April 30, 2026

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