The booking process to fit new tyres was very straightforward on the website. Reception staff very helpful and the technician was highly knowledgeable and communicative. Only 4 stars given since as... See more
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I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... See more
Company replied
Got me in at short notice on a bank holiday Monday for an urgent MOT, couldnt ask for more! Fast efficient service from all...car passed too! Ace! Thanks Protyre, recommended
Company replied
Booked in to get my air conditioning re gassed spent just over an hour there and then drove away with lovely cold car what more can you ask for big thanks to Donna for getting me in so quickly great s... See more
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Company details
About Protyre Autocare - Stourbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom
- 01384 261215
4.8
Excellent
1K reviews
Asks customers to review
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Great service excellent prices very…
Great service excellent prices very professional staff
August 12, 2026
Reply from Protyre Autocare - Stourbridge
Hello Mr Grainger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Mr Kimberley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
If you are in trouble Protyre will…
If you are in trouble Protyre will always try to help
August 10, 2026
Reply from Protyre Autocare - Stourbridge
Hello Mr Walker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Mr Clark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Have used Protyre for several years
Have used Protyre for several years.
Always good honest advice and excellent customer service.
August 5, 2026
Reply from Protyre Autocare - Stourbridge
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked all online for an air con re-gas…
Booked all online for an air con re-gas so really easy to book a date & time that suited me. They checked the tyres & brakes etc & gave me a print out of all the testings.
July 28, 2026
Reply from Protyre Autocare - Stourbridge
Hello Allison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service really easy to book in…
Great service really easy to book in for MOT. The staff were very friendly and helpful.
July 31, 2026
Reply from Protyre Autocare - Stourbridge
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Sandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Mrs Seedhouse,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am a Customer over 40yrs Chemix &…
I am a Customer over 40yrs Chemix & Protyre,All My Cars come to your Company,Technician Simon Great Service Thankyou,4 Tyres Fitted,Balanced & Torqued to Spec,Very Competitive Price,Info offered on Preventive Maintenance,Pleasant Staff & Reception,Thankyou feel valued with Protyre Best Regards Steve
July 27, 2026
Reply from Protyre Autocare - Stourbridge
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I liked that I could book an…
I liked that I could book an appointment, so less waiting time.
Tyre changed promptly.
Tracking checked and retracked.
Fault with car pointed out by tracking engineer.
Car is handling much better.
July 27, 2026
Reply from Protyre Autocare - Stourbridge
Hello Mr Smart,
We're delighted to hear that booking an appointment made your visit efficient and that your tyre change was prompt. It's great that our team in centre could identify and address the tracking issue, and we're especially pleased that your car is handling much better now. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
used protyre before but when i went…
used protyre before but when i went recently the service i recieved was first class. prices good and guy who did tracking well what a gent. polite and more than helpfull . well done to all at protyre
July 27, 2026
Reply from Protyre Autocare - Stourbridge
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite friendly service
Polite friendly service, clean waiting area with hot drinks and kept to booked time slot.
July 22, 2026
Reply from Protyre Autocare - Stourbridge
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Mr Dewar,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Free alignment check
Got my appointment sorted quickly. Did the inspection and checked in before completing the work. Agrees price up front and was competitive
July 20, 2026
Reply from Protyre Autocare - Stourbridge
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Good service, competitive prices & Simon is very knowledgeable and meticulous on the alignment, having set up may of my vehicles over the years including a TVR, 993, X3 etc.
July 15, 2026
Reply from Protyre Autocare - Stourbridge
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online
Easy to book online, got an appointment same day.
Lovely staff members, nice clean waiting room.
Job completed within the hour as stated.
Thank you 😊
July 10, 2026
Reply from Protyre Autocare - Stourbridge
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The customer service from start to…
The customer service from start to finish was excellent. Jake on customer service desk was very welcoming and helpful.
July 13, 2026
Reply from Protyre Autocare - Stourbridge
Dear Pauline,
We would like to thank you for sharing your feedback regarding the excellent service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future at our Stourbridge branch.
Kind regards
Kayliegh
Customer care - Protyre
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