Protyre Autocare - Stourbridge Reviews 

The staff are friendly helpful and efficient and the reception area is clean and welcoming B

Open Saturdays. Got everything done that I needed.

Very professional service and reasonable prices

Easy , great service.

The booking process to fit new tyres was very straightforward on the website. Reception staff very helpful and the technician was highly knowledgeable and communicative. Only 4 stars given since as part of the alignment and fitting process the car headlights had been turned from auto and the traction control setting had been disabled. All ok but didn’t realise till warning messages came up on dashboard. Would have been good if the changes had been restored.

I like the fact that you can book online and price was competitive. Service and feedback both excellent.

Really helpful staff, particularly Jake. The work was undertaken on time and within expected duration.

Staff were very helpful and knowledgeable

The receptionist explained everything about the sir con regassing of my car extremely clearly. The job was done within an hour so I was able to wait for it to be done. I was pleased with the service I received which is quite rare these days.

Had an aircon regas - very efficient service and staff were pleasant & polite throughout.

Jake kept me informed about the repairs needed to my car throuought. Excellent customer service.

Staff extremely polite and friendly.
Person who did the job told me every thing about the job which I found very useful.

The whole team at Protyre Stourbridge are brilliant. Special mention to Donna for always being so helpful! Thank you !

I’ve come to Stourbridge Protyres a few times, and every single experience has been beyond amazing! The team are incredible! They are so friendly and professional.

The first time i came here, i had recently bought my car and in desperate need for 2 tyres. I spoke to reception, we agreed a price and then she informed me delivery will be here the next day. When it came to the day of fitting my tyres, the team made me aware of several issues but were so helpful in the process, and changed the one tyre they were able to do.

I went away and sorted the issues i had with my car, i then came back to have my other tyre changed. The service was spot on again!

One day i was driving past and popped in to ask how long the wait for my alignment would be (assuming this was the new problem of my car). I was told 20 minutes, and before i knew it they were looking at my car. I was then informed there was an issue with my subframe, which resulted in one of my other previous new tyre being worn on the inside.

I went off sorted my subframe, then arranged to have my tyre changed. Delivery was quick and efficient again! I returned for my fitting and was provided with excellent service as usual. They let me know my wheel was scuffed, but they did their best to sort and seal it for me. Then they checked my tracking for me without hesitation and all was sorted!

Honestly couldn’t recommend this company enough! Absolutely outstanding customer service and such a welcoming environment!!

My car was booked in for an annual mot and the process was really easy no hidden charges just exactly what I was booked in for and my car passed which was a bonus.

Very clean garage and professional staff Donna the manager was very helpful

Will definitely use this garage again and thank you