Protyre Autocare - Stourbridge Reviews 

1,068
TrustScore 5 out of 5

4.8

Camp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB


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Rated 4 out of 5 stars

The booking process to fit new tyres was very straightforward on the website. Reception staff very helpful and the technician was highly knowledgeable and communicative. Only 4 stars given since as... See more

Rated 5 out of 5 stars

I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... See more

Company replied

Rated 5 out of 5 stars

Got me in at short notice on a bank holiday Monday for an urgent MOT, couldnt ask for more! Fast efficient service from all...car passed too! Ace! Thanks Protyre, recommended

Company replied

Rated 5 out of 5 stars

Booked in to get my air conditioning re gassed spent just over an hour there and then drove away with lovely cold car what more can you ask for big thanks to Donna for getting me in so quickly great s... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom

  • 01384 261215

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,068)

34,155 reviews in the last 12 months

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Rated 5 out of 5 stars

Great 'emergency' service

I was going on holiday early the next day, I phoned Chemix after i realised 1 tyre was borderline. They fitted me in first thing the next day, having reserved the tyres I wanted. Gave great advice as, always.

May 9, 2026
Rated 5 out of 5 stars

Excellent service

I booked on-line and found the process very easy to use with lots of time slots available. On arrival at the site the staff were very welcoming and friendly throughout my visit. The new customer facilities are excellent compared to the old ones and the free coffee was very good.

May 8, 2026
Rated 5 out of 5 stars

Great service from the moment of…

Great service from the moment of enquiry to booking my van in .All the main garages I tried first could not do my van due to it being a micro van however pro tyres did and got the tracking back to factory settings perfect and a fantastic price too 5 stars to them and all involved

May 6, 2026
Rated 4 out of 5 stars

Protype gave me options

Hi went into Protyre Autocentre stourbridge. I was having a loss of air from 1 tyre intermittently.
Protype checked my tyre and repaired it in 45mins.Saving me over £100. Great customer experience
Thanks Protype

April 22, 2026
Rated 5 out of 5 stars

Great price on tyres. Great on customer service

Needed 2 new tyres. They price matched their competitors when I showed them some quotes I had had. Great friendly service from both their reception staff and fitters. Big shout out to their four wheel alignment expert fitter. He knows his stuff. To top it all off they have fantastic coffee and it’s free.

April 18, 2026

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