Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... See more
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I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... See more
Had Aircon regassed….Easy to book online, started the job on time and was completed within the hour, all done for a very good price, thanks guys
I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... See more
Company replied
Company details
About Protyre Autocare - Stourbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom
- 01384 261215
4.8
Excellent
1K reviews
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Fantastic service always
Fantastic service always. So glad it’s reopened after the fire. Will be back for usual servicing and mot
November 24, 2025
I was able to get my tyres checked…
I was able to get my tyres checked quickly and efficiently. The staff were pleasant and helpful
November 24, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Stourbridge
Hello Jay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Glad they're back open !
The staff here did a great job on my Toyota Aygo. Fitted me in straight away for wheel alignment and a puncture. I was expecting to have to book the car in but it was sorted within the hour.
November 14, 2025
My Car
Walked in to a cosy reception area,was seen to straight away and was offers a drink. They looked at my tyres and gave a report. NO CHARGE. A great experience. It’s not very often you get this level of service.
November 19, 2025
What a difference an uplift does!
Fast response. That said, flexible to accommodate my work & personal commitments. Reassuring in manner / approach. Thank you Donna & Jake
PS great refurb
November 19, 2025
Nicely refurbished reception area
Nicely refurbished reception area, and efficient, friendly staff.
November 19, 2025
Great to see you all back
Great to see you all back. Great service once again. Thank you all.
November 17, 2025
Reply from Protyre Autocare - Stourbridge
Hello Mr Stanier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
November 12, 2025
Good customer service
Staff are friendly and informative. My car was fixed quickly. Reasonable price.
November 12, 2025
Excellent service
The four tyres were replaced quickly and professionally - excellent service!
November 12, 2025
Always go to Protyre Stourbridge for…
Always go to Protyre Stourbridge for tyre fitting. Can be trusted to do a good job and I wont use anywhere else now
November 5, 2025
Reply from Protyre Autocare - Stourbridge
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre experience
As soon as I walked in James was very polite and helpful sorted my problem straight away and staff who carried out the work were very professional wouldn't hesitate in using protyre again.
November 5, 2025
Reply from Protyre Autocare - Stourbridge
Hello Mr Williams,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service both from Donna…
Great customer service both from Donna & Jake
November 5, 2025
Reply from Protyre Autocare - Stourbridge
Hello Tracey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Donna and Jake.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Impressed
A different visit for my son's car, tyres this time
I waited with my car. There were hot drinks available and the job was done in no time.
November 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello Mr Grove,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy and efficient service
October 29, 2025
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