The wheel alignment side is excellent but had to go back after they made a mistake on tpms replacement and they over inflated tyres to level of fully loaded car. Would have imagined they could get tha... See more
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I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... See more
Company replied
Got me in at short notice on a bank holiday Monday for an urgent MOT, couldnt ask for more! Fast efficient service from all...car passed too! Ace! Thanks Protyre, recommended
Company replied
Booked in to get my air conditioning re gassed spent just over an hour there and then drove away with lovely cold car what more can you ask for big thanks to Donna for getting me in so quickly great s... See more
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Company details
About Protyre Autocare - Stourbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom
- 01384 261215
4.8
Excellent
1K reviews
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Absolute legends
Absolute legends! I’d been up to stay with family for Christmas, on Boxing Day my car seemed to be suffering from a dragging brake on the rear left wheel. I thought I wouldn’t have a chance in hell getting the car looked at, let alone sorted for a return drive home to Cornwall on the 27th.
Just a phone call to these amazing people and not only did they manage to look at the car but they were able to rectify it in 4 hours! They were honest and professional from the outset, they never promised that they’d be able to fix the car. However, within an hour of me dropping the car off they advised all the works required and even managed to get us going by 15:30.
Thanks for all your efforts the car sailed back to Cornwall without an issue. Could not recommend this garage enough.
December 27, 2025
Unprompted review
Reply from Protyre Autocare - Stourbridge
Hello Liam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast service
Sorted my car next day with what was needed at a fair price, will definitely recommend and use again
December 17, 2025
Reply from Protyre Autocare - Stourbridge
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
As always I received great service.
As always I received great service from all the staff at CHEMIX Protyre.
They are very efficient and I cannot fault them. All the equipment has been renewed since the dreadful fire.
Go there !!
December 19, 2025
Definiyely return again nt was…
They were courteous .My appointment was dealt with on time. All the staff were very helpful, even one mechanic who walked in for a drink offered to get me a drink as he was coming in for one. The waiting area was comfortable and warm.
December 17, 2025
good sevice
December 17, 2025
Friendly and helpful staff
Friendly and helpful staff, Item in stock so fitting sorted quickly, comfortable waiting area with great drinks machine.
December 4, 2025
Great service
Great service. I had a free battery check to confirm my suspicions which resulted in a new battery being supplied and fitted. The one required was not in stock but was delivered and fitted in less than an hour.
December 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello Paul,
We're happy to hear that you received great service from the team in centre! Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Pleasure to deal with.
Pleasure to deal with. Very friendly and efficient staff and helpful advice. Comfortable waiting area and kept fully up to date with progress.
December 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommended
Great communications from staff when car was dropped off and ready to collect. Friendly staff
November 20, 2025
Great staff
Great staff, knew what they were talking about. Good deal on the tyres. Excellent service.
December 2, 2025
I was concerned about brakes squealing…
I was concerned about brakes squealing so had a completely free brake check while I waited. Very professional service
November 26, 2025
Very helpful and honest
Very helpful and honest. I was kept informed of the work over the day and even saved some money after they determined some of the work wasn’t required.
December 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello,
We're happy to hear that you found our team in centre helpful and honest! Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Very informative,very efficient Great…
Very informative,very efficient Great job for a reasonable price
December 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Being welcomed by a smiling helpful…
Being welcomed by a smiling helpful person is so refreshing nowadays 🙂
Environment was clean & tidy ~ hot chocolate was good too 🙂
November 21, 2025
When you have tyres fitted worst…
When you have tyres fitted worst nightmare waiting for ages, these mothers are pro tyre don't do that 5 star all day long , good company ,check them out proper black country .
November 26, 2025
Fantastic service always
Fantastic service always. So glad it’s reopened after the fire. Will be back for usual servicing and mot
November 24, 2025
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