The wheel alignment side is excellent but had to go back after they made a mistake on tpms replacement and they over inflated tyres to level of fully loaded car. Would have imagined they could get tha... See more
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I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... See more
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Got me in at short notice on a bank holiday Monday for an urgent MOT, couldnt ask for more! Fast efficient service from all...car passed too! Ace! Thanks Protyre, recommended
Company replied
Booked in to get my air conditioning re gassed spent just over an hour there and then drove away with lovely cold car what more can you ask for big thanks to Donna for getting me in so quickly great s... See more
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Company details
About Protyre Autocare - Stourbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom
- 01384 261215
4.8
Excellent
1K reviews
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I felt very pressured to have very…
I felt very pressured to have very expensive work done there and then, mainly, I believe, because they had no work booked that afternoon. It was too dangerous to drive my car apparently, even though my brake sensors had not yet alerted me to an imminent need to change. I also think I was overcharged compared to the quote for the same work 4 months earlier at Halesowen branch by over £100.
Following a conversation with protyre this matter has now been resolved.
February 6, 2026
Reply from Protyre Autocare - Stourbridge
Dear Gail,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
excellent customer service
February 2, 2026
Excellent service
I have used Protyre Stourbridge many times in the past for different things as their customer service and attention to detail is excellent. As before I was not disappointed on my last visit too. Thank you Protyre Stourbridge.
January 26, 2026
Reply from Protyre Autocare - Stourbridge
Dear Steve.
We appreciate you taking the time to share your positive experience!
We are happy to hear that you're consistently satisfied with the customer service and attention to detail provided by our Stourbridge branch.
We value your continued patronage.
We look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Chemix is back!
Very good service. Retained most of the service staff and mechanics after recent fire. Nice warm, revamped waiting area.
January 26, 2026
Excellent Service & competitive pricing
January 23, 2026
Great service from start to finish
Called and got a quote, straightaway over the phone.
Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden extras 👏
Had to postpone 2 tyres being fitted due to bad weather, very easy to rebook with staff over the phone.
Tyres fitted and all staff were exceptional, would thoroughly recommend them.
I shall be using them again soon for replacement tyres on my VW Camper.
January 21, 2026
Great people and competitive prices.
January 21, 2026
Went down as I had a fault come up on…
Went down as I had a fault come up on the car and they looked at it straight away found it and fixed it. Excellent service as always,thankyou!
January 14, 2026
pollite
pollite , efficient ,,, waiting room could do with being a lot warmer this time of year ,,, used ‘em many times over the years
January 14, 2026
As always excellent service and value…
As always excellent service and value for money.
January 14, 2026
Suspension& brake maintenance
Fully explained each item to be repaired and did not replace item unless it was necessary.
January 12, 2026
Reply from Protyre Autocare - Stourbridge
Hello Mr Venables,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional service
Popped in for MOT yesterday. Left my car there and went for a meal at the pub over the road. Keys waiting for me when I returned. Great service from polite and helpful staff.
Highly recommended, many thanks!
January 7, 2026
Unprompted review
Reply from Protyre Autocare - Stourbridge
Dear Toby Bryan,
We're happy to hear that your MOT experience was so positive at our Stourbridge branch !
It's great to know you enjoyed the convenience and found our staff helpful.
Thank you for the recommendation!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reliable service as usual
First time since the workshop reopened straight after Christmas. I appreciated Knowledgable staff. prompt diagnosis and service. Tyre was mended, and battery replaced.Big improvement in reception waiting area - and decent coffee!
December 23, 2025
I needed a last minute MOT and they…
I needed a last minute MOT and they fitted me in and did it while I waited in reception. All good and a nice warm coffee from their machine.
January 7, 2026
Very efficient and good price
January 5, 2026
Reply from Protyre Autocare - Stourbridge
Dear Sarah,
We appreciate you taking the time to leave us this fantastic review!
We're so happy to hear that our team at our Stourbridge branch were friendly and helpful to you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great service fast response …
Great service fast response and a good price. Always the same at Protyre. Nice new waiting room too.
December 27, 2025
Reply from Protyre Autocare - Stourbridge
Dear Kevin,
We're happy to hear that you consistently receive great service, fast responses, and good prices from our team at our Stourbridge branch .
We're also glad you like the new waiting room.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Staff always very friendly and helpful
Staff always very friendly and helpful. Work carried out quickly.
December 31, 2025
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