Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
Company replied
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Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
Company replied
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... See more
Company replied
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... See more
Company replied
Had a availability when I needed as I had a blow out on one tyre near Taunton and needed all doing due to this. £350 for 4 new tyres im from the midlands so was surprised at the price as i would pay £... See more
Company replied
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Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom
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Very welcoming staff, informative of letting me know of what additional work will be needed in near future.
Free tea/coffee whilst waiting. A relaxed hour
Dave was brilliant, found 2 nails in my tyre, fixed the puncture in under half an hour and all for a very reasonable price, highly recommend!
I ordered 4 tyres.. when I got to the branch only 3 had been delivered.. the branch were the most unhelpful people I have ever met.. it took me 4 phone calls to black circles to get my 4th tyre fitted.. I lost time and money through wasting my time! I’ve always used tyre shopper.. this was the 1st time using black circles.. the worst experience I’ve had having tyres fitted

Reply from Protyre Autocare - Taunton
Super responsive and helpful staff, good product pricing.
Protyre performed my MOT last weekend and it was such an easy process. Booking was simple and there were lots of time slots available. Staff were friendly and the MOT was completed really quickly and lots of detailed information was provided to me afterwards. Would highly recommend
Excellent job and the schedule service is on time as scheduled.
Well done.
PRICE IS RIGHT.
The team made every effort to fix the issue with my car and ensure it was running correctly.
My aircon regas all went according to plan. No problems. Very efficient service.
If you are a woman and not as knowledgeable about cars AVOID this garage PLEASE!

Reply from Protyre Autocare - Taunton
Booking easy to do and work carried out at stated time with tea and coffee available.
Great company. Everything going smooth and without any problems. Easy to book online. Highly recommended.
Very helpful and friendly staff, tyre change was very fast went in at 12 pm and left by 12.30 for a front rear tyre change. Good coffee at the waiting area and the reception was very friendly.
Everyone was really helpful and kind nothing was too much trouble. Getting them to look at my car was really easy
We were unfortunate to have 2 flat tyres and our rescue people took us to Protyre to have them replaced. They were very helpful and polite suggesting that we should also have the tracking checked as well which we did. It was way out. We were very happy with the service and would recommend them.
Great people make great business
I’ve been in customer service roles for decades
Your getting it right
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