Protyre Autocare - Taunton Reviews 

1,972
TrustScore 4.5 out of 5

4.7

Priory Bridge Road, Taunton, TA1 1QB Taunton, Somerset, GB


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Rated 5 out of 5 stars

I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... See more

Company replied

Rated 5 out of 5 stars

Had a availability when I needed as I had a blow out on one tyre near Taunton and needed all doing due to this. £350 for 4 new tyres im from the midlands so was surprised at the price as i would pay £... See more

Company replied

Rated 5 out of 5 stars

I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... See more

Company replied

Rated 5 out of 5 stars

The guys at Protyre were really helpful. The booking process was really simple and advice post MOT was also really valuable. No pressured upselling. Would highly recommend Protyre Taunton.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom

  • 01823 282424

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,972)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service, nice location and pleasant experience

Really easy to book my service with Protyre online and was even surprised that they were open on a bank holiday. The site was very clean and I received a warm welcome on entry. The team were attentive when I explained a few concerns I had. I was comfortable leaving the vehicle with them and that they would take care of it. I did have to wait for longer than expected and it was getting near to their closing time and I hadn’t been contacted. So I called and got a friendly update that they’d been delayed waiting for a part but it would only be 10 more minutes. I arrived within that window and the car was already parked up. I received a comprehensive explanation of the work done, and a full invoice receipt with details about the condition of my car. Really pleased.

April 6, 2026
Rated 2 out of 5 stars

Tyres didn’t arrive

Despite ordering and paying for my tyres in advance and booking a slot, the tyres were not available when I got there. Garage blamed the warehouse but I wasn’t the only person that sat affected. Would have made sense to check delivery against jobs booked. Also took 25 minutes after my arrival to inform me of the issue.

April 7, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear Nikki,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

Book BY PHONE preferred

Good price and GOOD SERVICE, when it eventually became available. BOOKING ONLINE IS A LOTTERY. Having made my purchase on wednesday and told it was available on Friday, I dropped into Protyre just to make sure it was open on Good Friday. It was, but they had NO booking evidence. Payment evidence YES.
I waited til Tuesday to have it done.
No, not an April Fool.

April 1, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear TTS ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Taunton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Really great experience

Really great experience. I was able to wait in a lovely reception area and do some work. Great facilities! Communication over the job was clear and helpful. Overall would recommend. No complaints for the Taunton branch.

March 11, 2026
Rated 5 out of 5 stars

The chaps were friendly .quick,and…

The chaps were friendly .quick,and thorough when changing my car tyre ,and checked over the car tyres and breaks as I was going on hoilday .
Had a friendly chat and got a nice coffee while I waited .
little be on the cost of the Tyre but its worth it because you get first class honest friendly service will go back again no problem ,Highly recommanded in the Taunton somerset Branch 😊

April 8, 2026
Rated 2 out of 5 stars

Did half the job.

Fitted new tyres fine however instead of putting the spare (which was fitted because I'd had a punture) back where it goes they just shoved the spare wheel inside the vehicle, making a dirty mark on the upholstery while they did it. They had time to inspect my brakes for an upsell, which I didn't need or ask for, but no time to put the spare back where it goes apparently.

March 27, 2026
Protyre Autocare - Taunton logo

Reply from Protyre Autocare - Taunton

Dear Martin,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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