Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the same tyres £80 cheaper if id booked online with an additional discount if 2 o... See more
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Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more
Company replied
The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more
Company replied
Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommen... See more
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Company details
About Protyre Autocare - Telford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom
- 01952 290202
4.9
Excellent
1K reviews
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Always great service
Always great service. No messing about. Book in, hand over keys. Leave a happy customer!
September 15, 2025
May use AI-assist with repliesRead more
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Didn’t try and rip me off
Didn’t try and rip me off, just got the job done efficiently
September 8, 2025
Reply from Protyre Autocare - Telford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt friendly service.
Prompt friendly service.
Surprised when i checked pressures the following day that they were different tyres to the existing Pirelli tyre i had. I expected them to be the same.
Also the preasures were different across the 3 tyres fitted and none matched recommended pressures.
September 1, 2025
Reply from Protyre Autocare - Telford
Dear Ian Griffin,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Miss Jones
They are very helpful, honest, trust worthy. I would definitely recommend family and friends to them. I have used them quite a long time. I can't fault them at all.
August 29, 2025
Booked an AC gas recharge for my Audi…
Booked an AC gas recharge for my Audi on line. Turned up, and they were my job straight away. Was told would take around an hour, was complete within 45 mins. Competitive price and pleasant staff. All good
August 29, 2025
Helpful
Helpful, polite and knowledgeable.
Good prompt service with a smile from staff.
Best Wishes Malcolm Buttler
August 27, 2025
Competitive prices
Always a friendly greeting and very helpful. Prices are very good too
August 18, 2025
Excellent service
Excellent service, car was seen on time and sorted quickly, friendly staff were very helpful.
August 20, 2025
Efficient, friendly & helpful staff
It was easy to book an appointment online. We were dealt with quickly and efficiently when we arrived for the appointment. Staff were friendly and helpful to us and other customers around.
August 15, 2025
Excellent quick service
August 20, 2025
Reply from Protyre Autocare - Telford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
These people are very good at what they do
Kevin and Liam. Brilliant at what they do.the workshop team do such a good job looking after all three of my cars .and I couldn't fault their workmanship..
August 18, 2025
Reply from Protyre Autocare - Telford
Hello David,
We appreciate you taking the time to share your positive experience. We are so glad to hear that you're happy with the Kevin and Liam's work and the service provided for your vehicles.
Kindest regards,
Georgia
Customer Care – Protyre
Great staff and work
A same-day appointment was given for my car to be seen. I was called by phone quickly after it had been. On collection, the test report was given and explained to me and my questions answered thoroughly.
August 13, 2025
Aircon re-gas at a discounted price
Easy online booking for an Aircon re-gas to be completed at Telford branch. Also had a discount available at time of booking. I was seen promptly after agreed arrival time. Job took about an hour. An issue with one of my tyre sensors was also completed for me during the visit.
August 6, 2025
This was our first time using this…
This was our first time using this garage, very impressed! Staff very professional & helpful. Close to the centre of Telford which was a added bonus for us. We felt valued and the staff honest with us. Would definitely recommend!
August 13, 2025
Reply from Protyre Autocare - Telford
Hello Mr Davis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Brilliant and kind service
I only booked online the night before, but when I arrived, they were ready with my details and confirmation of what gas was needed for my aircon regas.
It was done in 40 minutes, and what really impressed was the fact they picked up on a not visible disability, and they brought my car to the door of the office to save me walking back across the car park. They deserve credit for kindness, and for the dignified manner of delivery. Exemplary customer care.
August 9, 2025
Good honest advice and a feeling of…
Good honest advice and a feeling of trust in the staff
August 11, 2025
Reply from Protyre Autocare - Telford
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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