Protyre Autocare - Telford Reviews 

1,386
TrustScore 5 out of 5

4.9

Stafford Park 1, Telford, TF3 3BD Telford, Shropshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more

Rated 5 out of 5 stars

The whole experience from booking in to being greated on arrival to being told how long the job would take waiting in a clean reception, offered free drinks and finished by having my car keys given ba... See more

Company replied

Rated 5 out of 5 stars

Great visit as always, been going for years, kevin and liam spot on as always, nice friendly team. was in for tyre fitting, wheel balancing and alignment, fast professional service , would recommen... See more

Company replied

Rated 5 out of 5 stars

What a great Team of genuine , happy & helpful people ... The issue my car was booked in with was identified as something that I would need to go back to my dealership with & at no charge for their t... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom

  • 01952 290202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,386)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff

Great staff, efficient and quick work.

October 3, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Ms Frost,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service & Fair Prices

Brilliant service - Car was booked in for a couple of tyres on the front of my car - Thinking it would be ready later in the day as they have appointment system in place. Got a call less than an hour later all completed and ready to collect. Everything done as expected. Tyres have been fantastic too, really impressed so far

September 5, 2025
Rated 5 out of 5 stars

Always the best customer service

Liam & Kev are always so great! Know me & my car & I take it every time without fail!

October 1, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Erin,

We're happy to hear that you consistently have a great experience! It's wonderful to know that we've earned your trust and that our team in centre knows you and your car well.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Repeat customer … enough said.

Repeat customer who has recommended family, who are also now repeat customers. Easy online ordering, good prices, good service, friendly staff.

October 1, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Ian Richards,

We appreciate your continued business and are so glad your family trusts us too.

It's great to hear you find our online ordering easy, our prices good, and our staff friendly at our Telford branch .

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always have excellent service with…

Always have excellent service with tyres at a competitive price. Any questions/ queries I might have are answered.

September 29, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello D Shaw​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Ruined black Audi Alloys

Agreed on arrival at reception with fitter, to fit black / dark balance weights to 2 front audi alloys, as they are black. He totally agreed and said they have them. Looking at car end of day, fitted bright silver. Looks ridiculous. No explanation. Can't remove as wreck finish. Need compensation.

September 27, 2025
Unprompted review
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Peter,

Thank you for bringing this to our attention.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Di Foss,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service

September 26, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Mr Desolla,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely efficient,reminders when…

Extremely efficient,reminders when service or mot due,friendly staff,liams customer service and after care are excellent,great work and a pleasure to use this workshop,thankyou liam

September 22, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Jayne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No issues

No issues, completed quickly

September 22, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Jan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Carine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and communication

Great service with excellent communication and advice, very professional and helpful throughout the process

September 15, 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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