Protyre Autocare - Tiers Cross Reviews 

457
TrustScore 4.5 out of 5

4.7

Central Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more

Company replied

Rated 5 out of 5 stars

Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.

Company replied

Rated 4 out of 5 stars

The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuf... See more

Rated 5 out of 5 stars

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom

  • 01437 890100

4.7

Excellent

TrustScore 4.5 out of 5

457 reviews

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4.7

All reviews

(457)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and outstanding staff

Great service and outstanding staff. No appointments needed unlike other tyre services in the area even though there’s no customers. Maybe a little wait if they’re busy which is fine. Also good prices. Overall in my opinion best tyre service about in this area.

July 18, 2025
Rated 5 out of 5 stars

rear tyre dilemma

Very efficient and the guy was able to show me just how close the situation was to becoming a serious accident on a car I had just bought and drove back 200 miles, very lucky

July 7, 2025
Rated 5 out of 5 stars

Highly Recommend

Brilliant service as always from the staff at Tiers Cross. Welcomed me before opening time and addressed my issue promptly to get me back on the road.

June 30, 2025
Rated 5 out of 5 stars

Really helpful and polite staff

Really helpful and polite staff. Great service and care of car.

June 25, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Mrs Wendy Davies,

We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you found our team helpful and polite!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service, my wife had a puncture and she managed to get to the garage. Very welcoming and sorted a good quality tyre and a very reasonable price. No waiting either.

June 25, 2025
Rated 5 out of 5 stars

Super Quick Service

Booked appointment online. Speedy service on arrival. 4 tyres changed in next to no time. Delicious free coffee while waiting. Would definitely recommend.

June 17, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Matt,
We're happy to hear that you found our online booking and service speedy.
We're glad you enjoyed your experience at our Tiers Cross centre and appreciate your recommendation.
Thank you for your positive feedback!
Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

Paid for balancing on four replaced tyres and it wasn’t done

Called to replace 4 van tyres and asked for a specific brand, was told yes but when it came to fitting they didn’t have them. Was offered replacements which we agreed. Paid for that and balancing of 4 tyres/wheels. On motorway journey home wheel wobble was atrocious. Had to take the van to an alternative branch the following day to be told they hadn’t balanced the front tyres properly 145g out on one and 110 on other. Rears hadn’t been balanced at all. Had paid for 4! Sales man on at least 3 occasions stated he’d come back to me but didn’t and it took 2 emails to head office to get a refund for the balancing. I hasten to add at the cost to an alternative branch. This meant 2 additional visits out of my way.
I would like to say I am grateful for the honesty of the sales guys in the Cardiff branch and actually re doing my balancing correctly.

May 28, 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Graham Moore,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service.

Hello, ordered two tyres online, came into Protyre, Tiers Cross at 17:10. Probably too late to have them fitted. However, no problem. Two tyres on by 17:25 and off home for tea. Great service from the boys. Thanks Derek John.

May 14, 2025
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