Protyre Autocare - Warrington Reviews 

1,725
TrustScore 4.5 out of 5

4.5

1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB


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Rated 5 out of 5 stars

I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... See more

Rated 5 out of 5 stars

Extremely friendly and helpful guys at Warrington. Answered my query regarding MOT for a future date . My tyres were fitted in a timely manner . I will definitely use Warrington protyre autocare as m... See more

Company replied

Rated 5 out of 5 stars

I was going on holiday in 3 days and realised I hadn't got round to getting my wheel alignment sorted which had needed doing for months. I managed to get an appointment for the next working day and... See more

Company replied

Rated 5 out of 5 stars

My previous well known garage neglected to notify me to renew the MOT on my car and until I received a tax renewal from the DVLA, I checked when the MOT was due and discovered it had run out 3 weeks... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, United Kingdom

  • 01925 247 560

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,725)

33,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service helpful staff

I had a warning light on my car I called Protyre and was booked in quickly. I left my car and was contacted after an hour and given a clear indication of the problem and costs involved and was it ok for them to proceed. I collected my car at the end of the day. I found the stall I had interactions with polite and helpful and happy to answer my questions and the costs for repairs were reasonable

April 20, 2026
Rated 5 out of 5 stars

My go to garage

My go to garage. Great value, great team, fantastic service. Always kept in the loop regarding costs and timings. No issues. Highly recommended.

April 27, 2026
Rated 3 out of 5 stars

No real complaints, but an observation....

Well, I can understand customer service taking second stage to doing the actual work, so that's fine, but I was told (1) the MOT would only take around 45 minutes and (2) I would be called when the MOT was finished. In the end, neither statement proved true.

April 22, 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Jonathan,

Thank you for taking the time to share your feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

Eventually Finished Job

Eventually, did the job, having first sending me away with four out of five wheel bolts in each wheel as they ruined the bolts getting them out; then told me I couldn’t have the tyres I wanted; but fitted them in the end. I emphasised I wanted the balanced done carefully as I do a lot of miles and vibration is irritating; it is at best a 7 out of 10 job. The tyres I wanted were fitted, the job was done, but I don’t think I’ll go back unless there is no mother option.

August 11, 2025
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear JPR,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff

Great staff , straight on with my mot , good service .
A guy came in too and wanted a temp bottle of fluid for a slow puncture, and they wouldn’t do it as they didn’t want him on the motor way as they said they didn’t feel it safe. So they fitted him in for repair or tyre , which I thought was good service .

April 3, 2026
Rated 3 out of 5 stars

Need customer service friendly

Nobody on reception.after several minutes someone came.
Person on reception not very friendly he told us he would phone when car was ready said it would be a couple of hrs.no phone call so we went back after 3hrs again nobody on reception eventually someone came again he was not friendly car was ready when I looked the time on the paperwork the car was ready at 14.02 if he had phoned like he said he was going to do we could have been
home earlier.was not impressed.normally person on reception is friendly.don't know if we will be back
Still not had a response from company 19th April 2026
Manager has contacted me.he is looking into the problem i had.thank you

March 30, 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Mrs Phillips ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Warrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Would recommend

Able to book online seamlessly. Turned up and MOT started on time and was done within 45 minutes whilst I waited. Very happy with the service and cost.

March 23, 2026
Rated 5 out of 5 stars

Service and MOT

Great price and service from the staff at Protyre.

Very helpful staff, knowledgeable, and completed the work on time to a high standard.

February 27, 2026
Rated 3 out of 5 stars

Dissapointed

MOT brilliant, however i needed 2 front tyres. I ordered the tyres on line from protyre. From the choices, I selected 2 run flats. On fitting the tyres, staff said the size was right but 'audi's don't normally have run flats, your drive may feel a little different'. I have returned on 2 occasions within 4 days as my tyre pressure alert keeps going off in my car! Had they inform me the run flats would affect the tyre sensors I would not have continued with them being fitted. I would have re ordered different tyres. Now i have spent £300 on tyres that are going to cause me nothing but worry. Thus not happy.

February 28, 2026
Protyre Autocare - Warrington logo

Reply from Protyre Autocare - Warrington

Dear Sheila Murphy ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourWarrington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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