I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
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See what reviewers are saying
Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
Company replied
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Thorough job done on tyre replacement and tracking. Overpayment repaid promptly , with no quibbles. Work took over two hours to finish from appointment time.
Company details
About Protyre Autocare - Wells
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
- 01749 673352
4.7
Excellent
2K reviews
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Excellent service
Excellent service - fitted me in at short notice and were very helpful!
March 6, 2026
Great service
Great service, price as stated, helpful staff all as it should be. Many thanks.
March 16, 2026
Very efficient
March 13, 2026
Professional tidy excellent service
March 11, 2026
Car MOT last Saturday.
Car MOT last Saturday.
Good price and prompt service.
Only downside is finding the place!
March 11, 2026
Easy on-line booking and very…
Easy on-line booking and very professional and polite on my arrival .
March 4, 2026
May use AI-assist with repliesRead more
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Super efficient and helpful
March 2, 2026
Reply from Protyre Autocare - Wells
Dear Mr C Law,
We appreciate you taking the time to leave this five-star review.
We are delighted to hear that you were happy with our efficient and helpful service at our Wells branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always welcoming and efficient.
February 25, 2026
Reply from Protyre Autocare - Wells
Dear Kevin Eades,
We appreciate you taking the time to leave us this 5-star review.
We're delighted you find our service welcoming and efficient at our Wells branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very efficient courteous service
February 27, 2026
New tyre fitted
Preordered and booked slot online so only had a short wait for new tyre to be fitted on my wheel
February 20, 2026
Reply from Protyre Autocare - Wells
Dear Simon ,
Thank you for contacting Protyre. We are pleased to hear that everything went well during your visit at our Wells branch and that you had four tyres fitted.
We also note your 3* review, and we are sorry to learn that your experience was not fully positive on this occasion. We would like the opportunity to look into this further for you. Your feedback has been passed to higher management, and the Area Manager will be in touch as soon as possible to discuss this with you in more detail.
We apologise for any inconvenience caused and appreciate you taking the time to share your comments with us.
Kind regards,
Kayleigh
Customer Care – Protyre
Excellent service
The company changed my flat tyre immediately. This was excellent service, given I had not made an appointment.
February 14, 2026
ONLINE ORDERING CAUSED DELAY
The team at Wells were very good and deserve a rating of 5 stars, but issues outside of their control meant a delay in fitting and two trips to the garage.
The online ordering system advised tyre availability for the next day and so an appointment was made for 10.30, and accepted. Regrettably the tyres were only delivered to the garage at 12.00 the next day resulting in the aforementioned delay and extra trip. Otherwise great service.
February 16, 2026
Great mot garage in the centre of wells
Mot tester and workshop manager both very polite and very helpfull on explaining my mot advisories great garage well recommended and great price
February 12, 2026
I have used Protyre for years for all…
I have used Protyre for years for all my vehicles - I trust their work. I don’t like that they don’t answer the phone - never, almost like a policy not to accept calls.
February 11, 2026
Reply from Protyre Autocare - Wells
Dear Katherine Kinshaw,
Thank you for taking the time to raise your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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