I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... See more
Company replied
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Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
Company replied
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... See more
Company replied
Thorough job done on tyre replacement and tracking. Overpayment repaid promptly , with no quibbles. Work took over two hours to finish from appointment time.
Company details
About Protyre Autocare - Wells
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Webbs Close, West Street, BA5 2HW, Wells, Somerset, United Kingdom
- 01749 673352
4.7
Excellent
2K reviews
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I have used Protyre for years for all…
I have used Protyre for years for all my vehicles - I trust their work. I don’t like that they don’t answer the phone - never, almost like a policy not to accept calls.
February 11, 2026
Reply from Protyre Autocare - Wells
Dear Katherine Kinshaw,
Thank you for taking the time to raise your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Service was very quick and efficient
Service was very quick and efficient, staff were friendly and knowledgeable when helping me choose the right tyres for my car.
February 11, 2026
Great customer service
Very helpful staff, knowledgeable and efficient. Turned a tyre problem into a pleasant experience
January 29, 2026
Good service
January 30, 2026
Good value and very efficient.
Good value and very efficient both for booking in the job and the actual tyre replacement and wheel alignment.
January 21, 2026
Dropped my car in for MOT
Dropped my car in for MOT. Staff were friendly and car was ready when they said it would be. Thanks
January 21, 2026
Efficient MoT procedure from online…
Efficient MoT procedure from online booking to post test collection.
January 19, 2026
The staff are pleasant and efficient…
The staff are pleasant and efficient and I trust their decisions.
January 16, 2026
Great service, low prices and prompt!
Needed tyres, Protyre could fit next day at the best price. Booked in for a Saturday morning at the Wells branch, greeted by name on srrival, very quick and professional service. Well worth checking out.
January 10, 2026
The staff are customer focussed & helpful.
It was the first time I had used Protyre in Wells & was apprehensive because I am a pensioner & must feel reassured when I need to spend almost £500 on a repair. After talking to the staff they covered all my queries comprehensively. I'm happy to say all went well & I have booked a service in March.
January 14, 2026
Great Service.
Excellent service as per usual...dropped car off for MOT ready within an hr.
January 10, 2026
Excellent service for my daughter car
January 12, 2026
Reply from Protyre Autocare - Wells
Hello Jeremy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had a puncture and needed a special…
I had a puncture and needed a special tyre ordered. I received a lot of help from your counter staff and I cannot thank you enough.
January 7, 2026
Very welcoming and helpful
Very welcoming and helpful. Fitted us in at our convenience
January 7, 2026
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