I can't say enough good things about ProTyre in Westbury. They go above and beyond for their customers, and I even discovered after my car had been to the garage for an unrelated issue, that they topp... See more
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Protyre Westbury. Had two front tyres fitted with Protyre, first time i've been there, impressed. All the staff very friendly and approachable, in particular the fitters who were generous with their... See more
Company replied
Just want to say thanks to Steve and jake. Fantastic service. Amazing customer service from meet and greet to completion. Made me feel comfortable in arrival with a coffee and when I left knowing eve... See more
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Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... See more
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Company details
About Protyre Autocare - Westbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, United Kingdom
- 01373 825800
4.5
Excellent
2K reviews
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Car Service
Booked a gold service online. Completed in 90 minutes which seemed quick. But after I’ve received no email or paperwork of what’s been done, service book I deliberately left on the passenger seat not signed. So literally got no record anywhere of what has been done. At least they did clear the service reminder on the dashboard.
October 26, 2026
Unprompted review
Reply from Protyre Autocare - Westbury
Dear Craig Brennan,
Thank you for leaving us a review and we're sorry to hear that you have not received you invoice and service check sheet.
If you could please email us at customerrelations@protyre.co.uk providing us with your vehicle registration, we will get this sent out to you as soon as possible.
Kind regards,
Eddie
Customer Care - Protyre
Fitted tyre quickly and professionally
Fitted tyre quickly and professionally.
Great thanks
July 29, 2026
Reply from Protyre Autocare - Westbury
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Simple the best
October 21, 2026
Reply from Protyre Autocare - Westbury
Hello Cosmin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great serivce.
October 14, 2026
Reply from Protyre Autocare - Westbury
Hello Suzy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite and efficient.
October 14, 2026
Reply from Protyre Autocare - Westbury
Hello Dainis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
NOT Impressed!
I purchased 2 premium tyres costing over £200 & asked for them to be fitted on the front & the existing drivers side front tyre to go on the rear, as the tread was very good, this was not done, leaving me with rear tyres that were 75% worn!
I will return to my usual centre in Trowbridge & have already purchased 2 more premium tyres to be fitted on the rear this Friday! I will NOT be returning to protyre in Westbury, you only get one chance to impress me & FAILED!
October 7, 2026
Reply from Protyre Autocare - Westbury
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Westbury
Hello Gordon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Westbury
Hello Mr Gardner,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast, reliable, and they go the extra mile!
I can't say enough good things about ProTyre in Westbury. They go above and beyond for their customers, and I even discovered after my car had been to the garage for an unrelated issue, that they topped up the air in my tyres! I really appreciate the team, they work hard, fast, and in a professional and friendly manner.
October 8, 2026
Reply from Protyre Autocare - Westbury
Hello Mrs Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Asked 3 times for an estimate
Asked 3 times for an estimate. None came.
Had to wait 24hours for a part even though it was booked in for about a month.
When I phoned to ask if my car was ready the work had been finished for 90 minutes but the receptionist had not had time to contact me!
Don’t know if I will use them again.
October 12, 2026
Reply from Protyre Autocare - Westbury
Dear Robert Jefferies,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service, very friendly, professional staff.
October 12, 2026
Reply from Protyre Autocare - Westbury
Hello Bob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I brought my car in for a service and…
I brought my car in for a service and MOT. The team was friendly and professional explained everything clearly, and finished the work on time. The final cost matched the quote, and I will definitely come back.
September 7, 2026
Reply from Protyre Autocare - Westbury
Hello Sally,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Just want to say thanks to Steve and…
Just want to say thanks to Steve and jake. Fantastic service. Amazing customer service from meet and greet to completion.
Made me feel comfortable in arrival with a coffee and when I left knowing everything was safe and sound.
October 2, 2026
Unprompted review
Reply from Protyre Autocare - Westbury
Hello Larry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Satisfaction Guaranteed
You are completely aware of customer needs and your advice is always welcome.
September 28, 2026
Reply from Protyre Autocare - Westbury
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Westbury
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff, quick and efficient fitting of my tyre. Just the job.
September 30, 2026
Reply from Protyre Autocare - Westbury
Hello Greg,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Got to the location for timed booking…
Got to the location for timed booking slot and tyre fitter had left and would not be back for over an hour, had to wait for them to return, got home with loose wheel after tyre fitted only to find out that wheel spacer had not been replaced so had to drive all the way back to get missing spacer, appalling service
September 23, 2026
Reply from Protyre Autocare - Westbury
Dear Mr B
Thank you for your feedback . We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tyre replacement
I went in to ask for a new tyre. This was fitted the next day and all my tyres were checked for me
I have always found the staff to be very helpful, this is my go to garage and will continue to use them. Unlike other garages, i feel i wont be ripped off here
September 28, 2026
Reply from Protyre Autocare - Westbury
Hello Marie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My appointment was cancelled on the day…
My appointment was cancelled on the day as the tires didn’t turn up
And moved to the following day apart from that everything seems fine
September 28, 2026
Professional polite setvice
September 28, 2026
Reply from Protyre Autocare - Westbury
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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