Protyre Autocare - Westbury Reviews 

1,882
TrustScore 4.5 out of 5

4.5

Station Road, Westbury, BA13 3JS Westbury, Wiltshire, GB


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Rated 5 out of 5 stars

I am currently getting 3 vehicles through services and MOTs. There is a particular mechanic at Westbury who has given me exceptional customer service. Unfortunately I have not learnt his name yet. H... See more

Company replied

Rated 5 out of 5 stars

Protyre Westbury. Had two front tyres fitted with Protyre, first time i've been there, impressed. All the staff very friendly and approachable, in particular the fitters who were generous with their... See more

Company replied

Rated 5 out of 5 stars

We received great service from Protyre in Westbury. The car was in for an MOT on a Friday, quite close to closing, and it needed tyres to pass the MOT. It was agreed that the tyres would be done on t... See more

Company replied

Rated 5 out of 5 stars

A Review by Stella Leeder On Monday 13 July I tried to make contact with Westbury Protyre by phone, on both occasions I waited 30mins and again later 20min, and nobody answered. The next day I sen... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, United Kingdom

  • 01373 825800

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,882)

35,548 reviews in the last 12 months

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Rated 4 out of 5 stars

I had been contacted by Blackcircles to…

I had been contacted by Blackcircles to say my appointment couldn't be carried out, but after contacting Protyre, all went well
The only niggle was that I couldn't phone Protyre in the morning as the "We are currently closed" message was still switched on, i think because the team were short staffed

February 7, 2026
Rated 5 out of 5 stars

Having hit a wet puddle in the dark

Having hit a wet puddle in the dark, which proved to also be a deep pot hole, I took my car to Protyre to get the tracking checked. fortunately they were able to do this quickly and gave me excellent advice and reassurance. They also provided me with full details on the state of my tyres etc.

February 9, 2026
Rated 5 out of 5 stars

Listened to and reassured.

Such a fabulous team, who listened and were genuinely interested in what I had to say about the issues I was having with my car. I felt instantly reassured and confident they could help me. Thank you so much for all your help today. Highly recommended!

January 31, 2026
Unprompted review
Rated 3 out of 5 stars

Good prices and availability of fitting…

Good prices and availability of fitting slots. Long wait for work to be completed. Wheel alignment left front camber worse. No reply from reception when this was queried.

January 28, 2026
Protyre Autocare - Westbury logo

Reply from Protyre Autocare - Westbury

Dear Robert Leonard ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Very pleased with service

We can only praise the service I got from the team at Protyre Westbury. The biggest praise is for Steve. He gave us a good price and great service

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Well recommended

They have always provided an excellent service and value for money. I have used them for many years. Like all garages they have gotten very busy, but as I don’t like to use others but this Protyre it would be nice to resolve their scheduling times

March 3, 2025
Rated 5 out of 5 stars

Rear brake pads and discs.

My rear brake pads and discs needed to be replaced. They mentioned the possibility of a caliper also being needed and prepared me with the cost. However, the caliper was not needed and my wallet gave a sigh of relief. First class service, again.

January 21, 2026
Rated 5 out of 5 stars

Pleasant experience

Helpful over the phone beforehand. Efficient in doing the job in question. Didn't make me feel like a 'stupid woman who knows nothing about cars'.

January 16, 2026

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