Protyre Autocare - Weston Super Mare Reviews 

1,098
TrustScore 4.5 out of 5

4.6

Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... See more

Company replied

Rated 5 out of 5 stars

Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, United Kingdom

  • 01934 429910

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,098)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service & kept me advised

I arrived 40 mins early for my MOT & they had my.car on a ramp 10 mins later.

Great service & just £10 for them to change a bulb to pass.

Also as I booked it through Groupon I paid a mere £29 for the MOT.

February 11, 2026
Rated 4 out of 5 stars

Very polite and helpful

The guys at ProTyres are very polite and incredibly helpful. We needed a gear transfer cable replaced and we ordered it online. But unfortunately we ordered the wrong one. Protyre agree to keep the car with them until we could obtain the correct part. When the new part arrived I dropped it off at Protyre and within an hour it was fitted and the car tested. Great service. Well done ProTyres Weston super Mare

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service today

Excellent service today, thanks.

February 2, 2026
Unprompted review
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Dear Simon Wade,

We appreciate you taking the time to leave us this 5-star review.

We're delighted you were happy with our service today at our Weston Super Mare branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Well done Protyre.

Booked a MOT and I was greeted by a friendly person on the reception desk who took my car keys and said take a seat we should have you on your way in less than a hour. Unfortunately it failed due to a defective tyre that I hadn't seen. I was treated courteously and had my options explained. I was offered an excellent price on the tyre of my choice and had it fitted. The car then passed the retest. I have used Protyre in the past and have always received great service. If you need to book a MOT then do it well in advance. You can keep the anniversary date even if the MOT is done 4 weeks in advance.

January 30, 2026
Rated 3 out of 5 stars

Environmental charge for a puncture repair?

The car was booked in for an MOT and a puncture repair.
Both were completed to my satisfaction.
However I was charged £30, plus an additional £5 environmental charge for the puncture repair. I fully understand an environmental charge for the disposal of a tyre following its replacement, but for the disposal of a half inch nail??

January 14, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Dear Peter,

Thank you for taking the time to raise your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Tyres ordered and booking made online. The tyres hadn't arrived at local depot when my wife got there so they offered to fit slightly better - more expensive - alternatives at same price.
Fitting experience was also quick and easy. This depot turned a potentially dissatisfactory situation into a really positive one.
Next month I'm due, quite expensive, tyres on my BMW and won't even bother shopping around - it'll be Pro-tyres Weston definitely!

January 17, 2026
Rated 5 out of 5 stars

MOT work

The staff and always friendly and helpful. My car needed a lot of work carried out in order to pass the MOT and they kept me updated whilst it was being carried out and kept the costs as low as possible. Thank you 🙂.

January 19, 2026
Rated 5 out of 5 stars

Professional and friendly

Easy to book, friendly greeting on arrival. I had an extra query over and above what it was booked in for - no trouble at all - and it got sorted. Used this garage for a few years now, cannot fault them.

January 16, 2026
Rated 5 out of 5 stars

Great Service

Fast efficient service, quality of care carried out when handling my vehicle

January 7, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and patient. Everything was explained. Would recommend

January 12, 2026
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Tony​,

We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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