Protyre Autocare - Weston Super Mare Reviews 

1,099
TrustScore 4.5 out of 5

4.6

Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... See more

Company replied

Rated 5 out of 5 stars

Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, United Kingdom

  • 01934 429910

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,099)

35,417 reviews in the last 12 months

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Rated 5 out of 5 stars

All four tyre renewed an d tracking checked.

Helpful knowledgeable staff good on line discounts to the 4 tyres and discount on front wheel tracking.
All completed the next day by Josh’s team in good time and communication. I would use this branch of Protyres again in the future and would recommend to friends.

November 12, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Mr Spiller,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Dear Ian Terry,

We appreciate you taking the time to leave us this 5-star review.

We are delighted you were happy with our service and staff at our Weston Super Mare branch .

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

S.G.

Very good service, thank you

November 14, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always satisfying to know your car is…

Always satisfying to know your car is in good hands

November 5, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Christopher​,

We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and super friendly staff

Great service and super friendly staff. They went above and beyond to repair my car that failed its MOT in time for me to get where I needed to be in such a short space of time. Would recommend anyone and everyone to use these guys! Top class service.

October 29, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service! The mechanics were helpful, professional, and honest — they fixed the problem quickly and saved me money too. Couldn’t ask for better!

October 21, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Mrs Fernandez​,

We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

I was booked in for back tyre…

I was booked in for back tyre replacement at 12:00. They didn’t get to me until about 13:00
The job was booked over the phone and I was told I could pay in instalments because the cost was over £300 only to be told on the day that their payment plan didn’t extend to tyres. Very disappointing.

October 27, 2025
Rated 5 out of 5 stars

Good lads great job

Good lads great job

October 24, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service no issues

October 20, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Mr Duby,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top Marks Lads!

Great service. Frank advice and friendly staff. Have visited on several occasions and staff always have time to check my tyres and offer advice. Latest servers were Dylan and Matthew. Top marks lads.

September 29, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Jane,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My go to MOT place

Friendly knowledgeable staff. Always helpful. My go to MOt and Tyre station.

October 15, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff brilliant

October 15, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Jax,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Friendly service but poor execution

Stopped by en route from the north to Cornwall for an emergency tyre change. Good points: they were able to help me more or less straight away, without an appointment and the guys were friendly and helpful. Bad points: they did the tracking as well but driving away it was pulling heavily to the right. I took it back and they had another go. It was then pulling slightly to left but as we'd been there 3hours we cracked on down the M5 and A30. When we came off the dual carriage way into Penzance had to start using the brakes, noticed a really bad bobble that wasn't there before. Have had to take it to a local Protyre branch to have the tracking corrected and track rods tightened to stop the bobble on braking.

September 30, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Dear Stephen Gerrity,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great bunch of lads down there

Great bunch of lads down there, can't do enough for you. Always goes that extra mile. Thanks again for everything 🙏

October 4, 2025
Protyre Autocare - Weston Super Mare logo

Reply from Protyre Autocare - Weston Super Mare

Hello Steven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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