I booked the appointment on line however when I attended the booking clashes with bookings conducted direct with the garage, so it appears the online diary doesn’t align with the garages. This is inco... See more
Company replied
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The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, super... See more
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Took my car up for its MOT services were excellent and fully explained to me , work was done & they were so friendly and offered me a payment option as I didn’t have the ready cash to pay at that ti... See more
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I pre-booked my car for its MOT and dropped it off in the designated time slot. The car was quickly taken to the MOT station and tested. I had a brief walk around and received a phone call saying I c... See more
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Company details
About Protyre Autocare - Workington Lillyhall
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, United Kingdom
- 01900 605100
4.4
Excellent
1K reviews
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A really prompt and good service
March 6, 2026
Customer satisfaction
From the very first contact they listen.
If possible they give you options and always keep you informed.
The prices are always competitive and I've had no reason to feel exploited, on the contrary I feel valued as a customer.
March 9, 2026
Very helpful..Sorted me an appointment…
Very helpful..Sorted me an appointment out to get my car on the road for my job.. Friendly efficient service..
March 2, 2026
Excellent service at short notice.
February 25, 2026
Incredibly good service
Incredibly good service. I phoned up the afternoon before, explained I didn’t live in the area and had to travel home the following afternoon as well as doing a days work. They guys agreed to make me first job the following morning, and I was and out in 25mins!
What’s even better though, is that whilst looking for my locking wheel-nut, they came across my Armed Forces Veterans card in my car (forgot I even had it). As a result, they then proceeded to take 10% off for me and thanked me for my service which was genuinely quite moving. One of the best experiences of customer service I’ve ever had in any sector
February 25, 2026
Paid for a new tyre Honest serviceon line but didn't…
Paid for a new tyre on line but didn't need it. They let me know and we're happy to refund the difference.
February 25, 2026
Always had great experiences here with…
Always had great experiences here with whatever service I’ve needed staff and helpful and really friendly never felt taken advantage of especially as a woman staff are always honest and respectful wouldn’t use anywhere else
February 25, 2026
Easy to book my MOT on line
Easy to book my MOT on line, £10 discount was appreciated making it excellent value for money.
Nice convenient service provided.
February 25, 2026
May use AI-assist with repliesRead more
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Had a nail removed from the offside…rear tyre
Had a nail removed from the offside rear tyer,not a problem i thought,but when i drove the car the low pressure indicator light didn’t go out,still on when i got home,checked the pressure and to my disbelief there was only 13psi pressure,should have had 33psi,increased the pressure to the proper pressure and waited for a few hours and rechecked the pressure,it was thankfully ok,obviously they hadn’t inflated the tyer to the correct pressure,very disappointing for a professional tyer fitter.
February 16, 2026
Reply from Protyre Autocare - Workington Lillyhall
Dear Stan Stephenson,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service as usual
February 20, 2026
Good value and friendly service
Easy booking system, friendly staff and a good value service was good, along with a spacious waiting room with a drinks machine.
February 18, 2026
Great service
They rang me in the morning to offer an earlier slot, then the MOT was done in no time. Great service
February 11, 2026
Very efficient service
Very efficient service. Receptionist very pleasant and friendly. Pleased with the tyres, good price too.
February 6, 2026
It was Monday 19th January 2026
It was Monday 19th January 2026. The driving and parking area at your premises was covered in ice. No attempt was made to grit the area, to make it safe for your customers or employees. You have a duty of care towards your customers and employees, but on this occasion that duty of care was sadly lacking.
January 19, 2026
Reply from Protyre Autocare - Workington Lillyhall
Dear David Wilson ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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