I booked the appointment on line however when I attended the booking clashes with bookings conducted direct with the garage, so it appears the online diary doesn’t align with the garages. This is inco... See more
Company replied
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The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, super... See more
Company replied
Took my car up for its MOT services were excellent and fully explained to me , work was done & they were so friendly and offered me a payment option as I didn’t have the ready cash to pay at that ti... See more
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I pre-booked my car for its MOT and dropped it off in the designated time slot. The car was quickly taken to the MOT station and tested. I had a brief walk around and received a phone call saying I c... See more
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Company details
About Protyre Autocare - Workington Lillyhall
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, United Kingdom
- 01900 605100
4.4
Excellent
1K reviews
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Have used Protyre for a few years now…
Have used Protyre for a few years now and can’t fault the service provided each time, very easy to either pre-book online or just walk-in.
January 28, 2026
Very good experience and good value…
Very good experience and good value tyres,there was one issue with pressures but took it back and sorted right away
February 21, 2025
Very good and professional.
June 4, 2025
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Ok but could have been better
The ordering of the tyres online was fine and the fitting was excellent but the tyres didn't turn up at the garage. I had two appointments before the tyres where available. The guy at the garage had to order them himself
January 21, 2026
Reply from Protyre Autocare - Workington Lillyhall
Dear Mike Gibson,
Thank you for leaving us a review.
We're sorry to hear that the tyres had not been delivered to the garage initially. We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you.
Best regards,
Eddie
Customer Care - Protyre
Recommend …
We go to Protyre (Workington) for MOT'S, Services and tyres. Always helpful, honest and trustworthy. We can recommend them to anyone.
January 21, 2026
Excellent service
Excellent service. Very knowledgeable and happy to answer any questions.
January 16, 2026
Pointless booking system
Very good with regard to choice of tyres and fitment. However, I booked a time , took the car in on time and was told it would be about 40 mins, went back after 40 mins and the car hadn't been worked on. They said there were a lot of walk - ins and it was obvious the mechanics had not realised i had booked on-line. So poor organisation and not a happy customer!
January 19, 2026
Reply from Protyre Autocare - Workington Lillyhall
Dear Michael Kennedy,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service
Excellent service, and not too expensive. Friendly staff and not kept waiting.
January 19, 2026
5 star service
I’ve used Gates for the last 10 years and I’ve not had a bad experience in that time. Always professional and friendly.
January 16, 2026
Mot.
Booked for 8.30 in the morning and my car was taken in at 8.30 and returned at 9.10 so perfect for me the staff are all brilliant and friendly.
January 9, 2026
Disappointing and carefree customer service
The full order (Qty x4) was not available when scheduled.
Returned at agreed time, warehouse sent the wrong tyre so following a formal complaint it was eventually resolved weeks later.
Would NOT use again nor recommend.
In response to Pro Tyres response and for clarity - the matter has now been resolved to an eventual satisfactory outcome. However this required the area managers intervention and an official complaint.
This is an honest review as requested by Pro Tyre via Trust Pilot.
January 14, 2026
Reply from Protyre Autocare - Workington Lillyhall
Dear Mr J Green,
Thank you for leaving us a review of your experience at our Workington Lillyhall centre. We are sorry that you did not have a positive experience.
We can see that this matter has already been investigated by the Area Manager following you contacting us via email. If you are unhappy with the outcome of this investigation please let us know by emailing us at customerrelations@protyre.co.uk and we will raise this matter further.
Best regards,
Eddie
Customer Care - Protyre
Michael and Peter are always 5 star
January 14, 2026
Mot,service & repair required
Sorted out my vehicle with no hassle of any kind very pleased,always go to gates as i've never had any issues ever from them.
January 14, 2026
Friendly staff & efficient service
Took car for MOT… very efficient and friendly staff… easy to book appt online.
January 7, 2026
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