PupsCloset Reviews 219

I love this company and their products! My four dogs look so cute in their brightly colored halters proudly displaying their names and our phone number. When I needed help with an additional order, they were incredible! I highly recommend PupsCloset products and their people. My pups and I appreciate being treated so well!

This is the best harness/vest for my beautiful rescue Riley. It fits, looks and works great! I'm thrilled with my purchase and will be coming to you again. Happy New Year!

Ordered 2 personalized dog harness for my babies and they are very well made. I’ve gotten so many compliments from other dog owners. Will def buy again in other colours soon :)

Jessica with customer service was an absolute treat to work with. I accidentally typed in my phone number wrong and she responded right away to fix it. We love the collars from Pups Closet!

Jessica was extremely helpful and made it very easy for me to change my order and get it correct.

I want to give a big thank you to Holly who is a customer service rep who helped me with my order. I got my harness and the personalized patches and everything was perfect! Thank you very much for a job well done! Reina loves her new Harness ❤️

Did not receive order at all, sent multiple emails with zero reply at all, either a scam or a hopeless company who don't deserve your money. Shop elesewhere

I won $100 worth of product and gave to friends that when They placed the order it charged the credit card how is this a gift card ???

I made an order with PupsCloset 2 months ago and still have not received it. I have contacted PupsCloset numerous times with no response. I will not be shopping here again.

DON'T BUY FROM HERE! I placed and order they charge my credit card. After 2 weeks nothing. I contacted them after 2 weeks and asked for a status updated since it should have been mailed out within 7 days according to their website FAQ... Nothing... i waited another week and emailed them again. I waited a couple days and I contacted my Credit card company.

I placed an order for a customized collar and leash earlier in the month. The money was taken out of my account and I received a confirmation email. I have yet to receive any further updates on the product and my emails have been ignored. DO NOT BUY FROM HERE SAVE YOUR MONEY AND TIME

I ordered a dog collar end of May have sent 3 emails and they havent even had the decency to reply to me it would be nice to hear if they are or have shipped my order yet as its almost 3months.Thinking will report this company to Paypal.

Placed my order last week they took my money and I received nothing not even a confirmation. After reading all these posts agree is probably SCAM! DO NOT ORDER!!!

Juste received my after ordering in April.. thought it was a scam at first but finally got it! Can’t blame the company, every delivery is long. Very good quality. However, the company should take time to answer emails

I ordered a collar and leash over a month ago and have not received anything other then a confirmation email. I have tried to contact them to get an update on the items and they will not respond. I am very annoyed that they took my money and have not even responded to me to give me an update on the product. I would like to know when the product is being made/shipped or a refund.

Do not buy from this company. They suck!!!!!!! We ordered a harness with our dogs name on it two months before his one year anniversary with us and haven’t received anything. The tracking number tells me that it’s on it’s way but hasn’t left Anaheim, California since purchasing. I’ve emailed and messaged this company multiple times and haven’t heard anything. I wish I read reviews before purchasing. Lesson learned. Find a different company.

THIS IS A SCAM and will be reporting to my family Attorney who handles this type of thing. Ordered a collar and leash and have yet to receive them. I should have known when my money was taken right away and not when shipped like most reputable companies.

The same as many others experience i see.. purchased $127 worth of merchandise received the confirmation email that my order had been received (and my money had been taken) and then nothing.. silence.. never available for online chat and their Customer Service or lack there of is unresponsive as well. SHAME that Companies like this can just take your money.

I placed my order in the Beginning of May and it is now July 2nd. I got a response from customer service 1 time and they said my order was finally on the way this was 3 weeks ago and I still do not have my 2 personalized collars I paid $80 for.

I placed my order on May 8th. It is now JULY 1st and I still have not recieve an update on the shipment of my collar. I’ve emailed them twice and only got a response the first time. I sent them a chat message through the website and it says they have been offline since. I believe almost two months is more than enough time to ship a single collar, i’m starting to doubt the authenticity of this website.