I'd give zero stars if I could. Don't waste your time or money with these guys. Orders go unprocessed and you're left with no updates and absent customer service. Nothing they sell is unique, there ar... See more
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One star is way too much! I give them -100 stars! They are a scam! Don’t buy anything!!! They steal your money and never send you anything! They are thieves! I’ve emailed them tons of times And they... See more
Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails... See more
Company replied
1st time buyer and researched thoroughly for the best harnesses for my babies, what a delight. Perfect fit for easy to put on & take off. Loved the personalized tags. Overall extremely satisfied and s... See more
Company details
Written by the company
PupsCloset provides high-quality personalized products for your pup! We specialize in personalized dog collars & harness - every product is custom made, embroidered Dog's Name and Phone Number. Gift your pup a unique personalized product today!
Contact info
United States
- support@pupscloset.com
- www.pupscloset.com
Hasn’t replied to negative reviews
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Good product
Product looks good ! The engraving was the way we wanted it . Only issue I find is perhaps the Leash is a bit short . Overall satisfied with product
My mini poodle Mandy used to pull a lot…
My mini poodle Mandy used to pull a lot with her old harness and after trying on the PupsCloset harness the change was immediate! She doesn’t pull anymore which makes it so much easier for me to walk her. Very happy customer :D
Money taken
Money taken, confirmation email received and then nothing. Terrible.

Reply from PupsCloset
Fantastic was Jessica
Fantastic was Jessica ! I was stressed & it turns out I ordered the right harness after all 😃 pleasant & quick response ! Good luck 🍀
Great quality and fit
A little hiccup in our purchase (missing patches for one harness) but Jessica F. was more then gracious in helping us. Very nice quality on the harnesses! Having a chihuahua/dash mix at 7lbs its very hard to find a harness thats fits our girl well. Definitely would recommend this for little dogs. Thank you so much!
I really love these harness that I…
I really love these harness that I ordered. Unfortunately, the one I bought for my puppy pit chewed right through the chest strap and now I need to fix it so he can not chew through it again. It is so worth it because it really helps with his pulling.
I ordered a collar with ID engraving on…
I ordered a collar with ID engraving on the metal clasp. What a disappointment! The engraving is so inferior, the phone number is not readable, and you can tell the name would easily rub off. The personalized collar was a total waste of money, it serves no purpose with unreadable engraving. The company will not respond. BEWARE! Rip off!
Ordered 10 days ago and no update or response!
I ordered over $90 of products 10 days ago from the U.K. and have received no update at all - nobody answers the chat and according to the tracker it’s still marked as ordered! Your products look amazing but your customer service is not good! If you can’t fulfil orders you should update your site to say so! I am 24hrs away from seeking repayment through my bank who will then be seeking that from you. It’s not a fair way to treat your customers!
Ordered personalized harness in January
Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails go unanswered! What a disappointment

Reply from PupsCloset
very satisfyied with the collars for my…
very satisfyied with the collars for my two dogs.
Order process/quality of product
Was difficult to order & app would not allow my choice of color.Eventually,was assisted by someone on the chatt.Received product was dissappointed in the quality.

Reply from PupsCloset
Good product
Good product, fits good. Took longer than normal to receive.
Easy to navigate the online store
Easy to navigate the online store. Prompt shipping of my order which was received as ordered. Product as described. I would suggest a safety strap be added by the consumer between the harness and a collar to prevent your pup from backing out of the harness as mine did.
Didn't work on my dog
I was shopping for a no-pull harness and I didn't get it. Spent 37$ on a harness that is ok for regular walking. One flaw, the 0-ring that joins strap on the sides slips and goes sideways which loosens harness over all. I will continue searching for a no-pull harness. Any ideas?
Excellent product, speedy delivery
Excellent product and customer service. I was impressed with how quickly the harness arrived! The personalized name plate with phone number is a great detail.
The harness fits great
The harness is great. Wonderful fit. Only negative is the Velcro name doesn’t fit the best to the harness it hangs over, I’d rather it fit. I still love the fit of the harness and how w
Easy it is to put in him. Great product
Great harness
Easy to use website. Excellent communication and updates from company. The product is awesome! The harness is comfy.
Pink Dog Harness
The harness is well made! After a few adjustments it’s a perfect fit and we’re on our way!
Received Goliath's harness today
Received Goliath's harness today. It looks and fits him great. Also like his name and phone number on it. Would order again in the future.
Very good service
Very good service. Love the harnesses. Would buy from this seller again.
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