Purewell Electrical Reviews 

2,544
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I almost cried when I read the item I wanted was out of stock, but as I read on in the email sent to me I was shocked to find out that an alternative had been sought at no extra cost to me, it's this... See more

Rated 5 out of 5 stars

I have had a new fridge installed today by Grant and Ed. An excellent job and very helpful couple of chaps. A credit to your company and my dog particularly liked Grant ! Thank you .

Company replied

Rated 4 out of 5 stars

UPDATE: Kudos to the Purewell Electrical management team for reaching out to my Mum this morning & resolving the pricing error. Much appreciated. Buyer beware with prices… check around. Panasonic... See more

Company replied

Rated 5 out of 5 stars

I bought a fan ahead of a heatwave while in my third trimester of pregnancy, so I was a bit more anxious (and probably a little dramatic!) about getting it in time than I needed to be. It was out of... See more

Company details

  1. Appliance Store
  2. Electronics Store
  3. Hi-fi shop
  4. TV store

Written by the company

Purewell Electrical have been selling appliances for over 60 years, so we like to think we know a thing or two We focus on stocking a range of products, with fantastic staff knowledge before you buy, and exceptional after-care to make sure you are happy with your product. Feel free to have a look at our site to give you some ideas, or pick up the phone and give us a call on 01202 484411 and we will be happy to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,544)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service by Purewell Electrical Christchurch

We decided to replace our under counter freezer as our current one was very old. We chose a Blomberg as we were very happy with our washing machine and dishwasher. It was not initially in stock when we first searched on line but a delivery was due in in a couple of weeks. We made the order online on 26th August 2021 and ten minutes after the order was confirmed we received a phone call from Purewell Electrical in Christchurch stating that they could deliver it that evening. Amazing service!

August 31, 2021
Rated 5 out of 5 stars

Order made

Order made, within few days phone call re delivery. Delivery made and email and picture confirmed order left in safe place. Efficient friendly service highly recommend this Company.

August 19, 2021
Rated 5 out of 5 stars

Great service

Great service , delivery guys where spot on even though our road is very narrow just enough room for the van did a great job

August 2, 2021
Rated 5 out of 5 stars

The whole process of replacing our…

The whole process of replacing our integrated ovens was a delight. When it came to the day of removing the old, and integrating the new, the courtesy, no fuss skill and professionalism was outstanding. Thankyou to the team and all at Purewell who made this experience a pleasure.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Just Had our new fridge freezer…

Just Had our new fridge freezer delivered . Have used this company for years now and fully trust them . Have always been helpful in choosing products or if any issues arise. Ask for Jack Stubbs

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Everything went swimmingly

Everything went swimmingly. Order placed and paid for online. Delivered next day. I have no complaints. I have every confidence that if I do later Purewell Electrical will resolve them in the same manner - speedily and efficiently to our mutual satisfaction.

July 13, 2021
Rated 5 out of 5 stars

Would use them again.

Ordered item was received 2 days after it was ordered. Really fast. Customer service chap I spoke to about it was really thorough & explained everything about the item & the delivery service. Couldn’t fault them. Really pleased. Would use them again!

July 11, 2021
Rated 5 out of 5 stars

Outstanding service

Ordered at 4mins past midnight and two very helpful people arrived with the oven at 7:30 that morning!! Very impressed. Good service and competitive price. Would highly recommend

July 10, 2021

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