Terrible customer service, do not reply to their online form messages/queries, social media or direct emails. I have been trying to contact them for 5 weeks but am giving up. Won't order from them ag... See more
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If I could give no stars I would. This brand is reporting my reviews and having them taken down off all online sites. Horrible service, don’t comply with trading and consumer rights, will waste you... See more
Would love to rate higher, however, order took 1 full week to arrive. After calling them, it appears they take pre-orders for products and once they have enough orders, then place order for product. W... See more
Ordered 2 dog bowls. Bowls are excellent for my frenchie. However I was not impressed with time it takes for delivery after placing my order, 6 days is too long when you're paying almost £6 for delive... See more
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Company details
Written by the company
At PurrfectlyYappy.com, we pride ourselves in sourcing the best products for your pet, home and human. If you're a pet owner or an animal lover, we have something you'll love. We believe that this, combined with our years of experience, makes us a little different from everyone else. We invest a lot of time looking for high quality brands that you'll love, so there is something for everyone (and every pet) in one place. We're always adding new products to keep you and your pet up to date with the latest brand innovations.
Contact info
The Old Print House, 62 High Street, GU24 8AA, Chobham, United Kingdom
- support@purrfectlyyappy.com
- www.purrfectlyyappy.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Excellent service , prompt delivery exchanged size with no hassle highly recommended
Great price
Great price, delivered quickly and exactly what we wanted
Great price and quick delivery
Great price and quick delivery, unfortunately need to exchange for bigger size so awaiting next delivery!
Great value and quick delivery.
Competitive prices, efficient service
I was looking for a Ruffwear harness for my new puppy. I was delighted to find PurrfectlyYappy.com where the harness was half the price of other companies. I was kept informed about the progress of my order by email. The harness was delivered within the agreed time frame. It is perfect and I will most certainly consider using the company again should I need more equipment for my little furry friend. Thank you!
Great choice
Arrived quickly. Pleased with our new collars and to be able too choose from such a large range
Very happy with new harness strong and…
Very happy with new harness strong and secure 👍
My golden retriever has a tender paw…
My golden retriever has a tender paw and after many a different boots we found this one. It’s a well made shoe. Unfortunately, this is day 2 of wearing the boot and it’s stretched with the boot turning sideways. I have to constantly keep adjusting the boot. I have tried to get the best measurement.
If the boot was any smaller I wouldn’t be able to get the paw In and have to really force the paw into the boot.
Overall I’m quite dissapointed as I had high expectations of this product.
After paying for delivery - the package was marked as “local collection “ which was so inconvenient as I had to go to the local post office to collect. I couldn’t understand why the package wasn’t delivered when that’s what I paid for.
Overall, I don’t think I will be buying from Ruffwear.
Great website, fast delivery, good customer service.
Item arrived damaged, I contacted customer services and the issue was resolved quickly
I would happily use this company again.
10 out of 10
Quick delivery, great price and perfect item. Very happy pup 🐶
Really excellent service
Really excellent service. Everything arrived promptly & in perfect condition. Helpful & friendly when I exchanged an item.
very Helpful when I phoned and someone…
very Helpful when I phoned and someone helped me online couldn't remember there name and helped me in getting the right size harness to buy my dog. Very efficient and quick delivery.
Quality producy,quick delivery
Quality producy,quick delivery, well packaged,5star.
quick delivery and excellent product…
quick delivery and excellent product and quality
Outstanding service
Outstanding service
I have ordered products from Purrfectly Yappy on a few occasions, and each time delivery service and product quality was excellent. On the last occasion one of the products delivered was faulty (there's no way PY could have known this before sending it out). The customer service I received from PY - Sam - to replace the item was better than I've ever experienced before anywhere - outstanding! PY and Sam are very deserving of my 5 star rating. Thank you!
Good service and issues resolved…
Good service and issues resolved quickly! Charming gentleman who helped me choose the right size for my dog. Would recommend
Purrfectly happy! Amazing customer service.
Amazing customer service. Beautiful hand crafted product. Even delivery was coordinated. Thanks
Great customer service
Great customer service, and good priced products. Highly recommended.
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