Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Outdoor Furniture Store
- Bar Restaurant Furniture Store
- Furniture Accessories
- Furniture Accessories Supplier
- Garden Furniture Shop
- Sofa Store
Written by the company
A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture
Contact info
Unit 8 Whitacre Road, CV11 6BX, Nuneaton, United Kingdom
- 02476642139
- sales@quatropi.com
- www.quatropi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great from start to finish
Great from start to finish. Very easy to order. Delivered quickly and easy to build.
These guys are phenomenal
These guys are phenomenal. We ordered a beautiful piece of furniture and it arrived early and in tip top condition. Over and over I'd order there again. On all levels it was incredible. Thank you. Sarah
Great choice of furniture
I wanted to like my dining room as it never seemed to look right, so I bought the Taylor corner bench suite, and it's made such a difference. The table is really practical, easy to clean and extends easily if needed. The seats are comfortable and sturdy, although one was damaged so I contacted customer service and they replaced it without question. I would definitely buy from them again.
Ordered the sofa thinking it would take…
Ordered the sofa thinking it would take a month or 2 to arrive and was here a week later!!
Made us decorate very quickly 🤣🤣
Delivery was good and the guys were really friendly and helpful.
Ordered an extra footstool a few weeks later and again came in really quick time.
Very happy with Quatropi - thank you!
I bought gold and white chairs for my…
I bought gold and white chairs for my dining tablet but after 3 months of being barely used , the sides hurt on sitting. Cushions effect has gone down.
Not happy
See below
/quatropi products/modern-velvet-kitchen-dining-room-chair.

Reply from Quatropi Furniture
Great experience all from the point of…
Great experience all from the point of ordering to delivery.
Customer service is very helpful!
Will for sure order again
Excellent product but delivery problems
The product has arrived and is really good quality and just as described. Whoever was used as the courier was very heavy handed - the boxes arrived severely damaged so we were very lucky things were not damaged or lost as one box was barely holding together. Delivery was slow, but upon chasing, a refund of the delivery fee was made which was appreciated.
Excellent service
Excellent service, and the delivery including unpacking, assembly, and removing all packaging materials, was a real bonus. Thank you
Garden furniture that is a little bit different
I can only comment on garden furniture - we are really pleased with our selection of table/chairs/swing chair. The delivery driver was a very good ambassador for the company and nothing was too much trouble for him. My impression is that Quatropi offer good quality products and furniture that is a little bit different.
Fantastic products and superb seamless…
Fantastic products and superb seamless service highly reccommended
A friendly and helpful company
A friendly team who helped with any questions we had. From arranging a viewing in the showroom to having our sofa delivered, they were brilliant.
I’ve used Quatropi twice now
I’ve used Quatropi twice now, and great customer service, friendly delivery team, and really please with their products.
First class service from order to delivery
Great service and came back promptly on any queries
The table and Chairs are beyond our expectations
Beautiful new dining table…
We ordered a beautiful new dining table from Quatropi which we asked them to hold for a month before delivery.
It was safely delivered and we unpacked it to find it was perfect and even more stunning than the photographs online.
Great company to order from, would highly recommend.
Would recommend Quotropi!
We visited store, before purchasing product & received a warm welcome, but no pushy sales chat. Our purchase was delivered within the next week & delivery people were very pleasant.
Would definitely recommend Quotropi to family & friends.
Customer service was great
Customer service was great. I emailed to ask for delivery date and was replied to within the same day. Delivery drivers were pleasant and nice.
I ordered the brown u shaped sofa the Martha. I got two pouffees as well. I got the 6 seater. It is very large so definitely measure your space. It is the comfiest sofa I’ve ever sat on. My dog and daughter love lounging on it, as do I.
The quality of the sofa versus the price is incredible. You’d expect to pay at least over £5000 elsewhere.
Incredible.
Bought a tv unit and side table
Bought a tv unit and side table. It is top quality so pleased with them.
They were delivered with care and driver was friendly and helpful.
I will certainly use Quatropi again
Third purchase now 5* across the board
Third purchase now 5* across the board. (garden furniture, coffee table and dining table and chairs) and all have been stunning and extremely high quality which should last you years. Customer service is also exceptional. Highly recommend this company and their products.
Great service when I ordered furniture…
Great service when I ordered furniture . Went out of their way to source what I wanted . Super impressed with the quality of product .. defo recommend .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







