Noah was very helpful, knowledgeable abd patient when i requested an insurance quote recently. We were on the cusp of maybe selling our campervan so wanted to delay renewal until the last minute. He... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After buying the policy online I needed to make adjustments by phone. The phone was answered within a couple of minutes by an actual UK based employee of the company who was polite and professional an... See more
Company replied
We needed to set up insurance cover for our campervan and were referred to Gallaghers by our previous insurers, LV. We spoke to Noah Gilligan who talked us through the quote and took time to make s... See more
Excellent service. Moving from LV as they no longer do Motorhome insurance and Gallagher’s were great, very competitive price and call backs came when they said they would. Thank you Noah for all yo... See more
Company details
Written by the company
Quoteline Direct is one of the UK's oldest and best-loved car insurance comparison sites with access to many of the country's leading low cost car insurance products. As well as providing cheap online car insurance quotes we also specialise in home ins...
Contact info
Bollington Insurance, Chester Road, Sale, M32 8AF, Stretford, United Kingdom
- 0161 874 7770
- customer.a@quotelinedirect.co.uk
- www.quotelinedirect.co.uk
4.5
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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I spoke to to a clear speaking person
I spoke to to a clear speaking person. My policy was explained clearly.
December 1, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
The Daily Bombardment of Texts…
The Daily Bombardment of Texts Continues.
Do not give Quoteline your mobile number because they will bombard you with Texts on a daily basis despite me asking them to desist !
They probably have to rely on this tactic because the same Axa cover is available from other brokers at a cheeper price .
WARNING ‼️ Avoid Quoteline like the plague
December 8, 2025
Unprompted review
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and any inconvenience caused by the frequency of our communications. This is certainly not the level of service we aim to provide, and we apologise for any frustration this has caused.
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
You use this name but your actually…
You use this name but your actually called a different name, which is totally confusing and makes it impossible to contact the right person to cancel a policy. Bloody ridiculous
December 5, 2025
Unprompted review
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to share your feedback. We sincerely apologise for any confusion caused regarding our trading name. To clarify, Quoteline Direct is a trading name of Arthur J. Gallagher Insurance Brokers Limited (AJG).
We understand how important it is to have a seamless experience when contacting us, and we are sorry to hear that this caused frustration. If you are still experiencing any issues or require assistance with cancelling your policy, please do not hesitate to contact our customer service team directly at 0161 874 7770, and we will be more than happy to assist you.
Kind regards,
Olivia
Good service
November 28, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review for Kelsey! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Everything was good
November 27, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Competitive terms and pleasant staff on…
Competitive terms and pleasant staff on the phones
December 3, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Amazing on the phone also someone based…
Amazing on the phone also someone based in the uk lovely lady that speaks perfect English and attended to my needs swiftly and efficiently thank you so much
December 2, 2025
Unprompted review
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Superb customer service
The man who answered my call not only dealt with my question on the renewal but unexpectedly got me a revised, slightly cheaper quote. He was very pleasant and efficient. Superb customer service.
December 2, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Good very smooth transaction with great…
Good very smooth transaction with great efficiency. No issues.
December 2, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Policy renewal
Easy to renew my policy over the phone, but could have renewed online but the website kept saying error, had the same problem last year.
December 2, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Well Oliver your agent was extremely…
Well Oliver your agent was extremely patient and knowledgeable. She has a very nice personality and it was a pleasure talking and resolving any snags. I am definitely impressed with Quoteline Direct.
December 1, 2025
Unprompted review
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review for Olivia! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
The Reviews Team
I am always happy with you.
⸻
This company has consistently assisted me in obtaining the best and most affordable insurance for my vehicle. Their efficiency is remarkable, and the staff are always professional and courteous.
I have always placed my trust in this company and have been fully satisfied with the services provided.
I believe it has been over ten years since I first became a customer, and I am likely one of your longest-standing clients.
Thank you.
December 1, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Excellent
Excellent, fast and friendly service. Got good advice, which, together with the best price, made me go with Quoteline. All round, great service.
November 28, 2025
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good afternoon,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
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