QVSDirect.com Reviews 

353
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought some light bulbs from QVS, and they looked really good, but I got the wrong ones. When I called the Bromley store to inform them of the problem, the chap was very helpful and knowledgeable,... See more

Company replied

Rated 5 out of 5 stars

Found what I wanted on QVSDirect.com after trying B & Q and other retailers could not supply an LED headlamp to replace a lost item. I was disappointed with the postage charge when trying to order to... See more

Rated 5 out of 5 stars

Took 1 day to arrive. Read reviews carefully before purchase. Bought to replace a similar thst was over 20 years old. Used existing wiring of smaller plate. It is still firmly in place...after 1 week.... See more

Rated 5 out of 5 stars

I purchased a portable AC and the process was seamless. finding what i wanted on the website was easy and user friendly, payment portal was I am used to on similar e commerce sites and the delivery wa... See more

Company details

  1. Appliance Store
  2. also in
  3. Boiler and Heating Service
  4. Lighting Store
  5. Tool Store

Written by the company

QVS Direct - Lighting, Heating, Cable, Ventilation, Consumer Units, Lamps, Bulbs, Fans, Sockets, Switches, Security, Hand Tools, Power Tools and Equipment, Trunking, Aerials, Pond Equipment and much more electrical supplies at below trade Prices!


Contact info

4.8

Excellent

TrustScore 5 out of 5

353 reviews

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4.8

All reviews

(353)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Value Electrical Supplies

Great service turned up on time, website very easy to use - just understand that there will be an additional cost for delivery not displayed in the price.

October 17, 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

I had never heard of the company until recently but am delighted with both the telephone service and delivery. The items arrived exactly when promised. In addition I had to visit the Orpington outlet and the service was just as good. It is a pity the other companies are not as efficient as Qvs. Well done and I would recommend you to anybody. Dennis Claydon.

October 17, 2015
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Order delivered within 24 hours, all items correct. The only hassle was 1 bulb which did not work out of 6 lights, transformer, extension cable and receiver unit.

October 16, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and after care

I ordered two Fluorescent Polycarbonate Round Outdoor Bulkhead Wall Lights which were deilvered very quickly. Unfortunately DHL mishandled the package and both fluorecent tubes supplied with the wall lights were broken. I emailed the company and they sent two replacemtn tube out to me the next day. Very happy with the service.

October 9, 2015
Unprompted review
Rated 5 out of 5 stars

Satisfaction

Thank you for my order which arrived the next day. I am very satisfied and would recommend this company and service.

October 2, 2015
Unprompted review
Rated 2 out of 5 stars

The Jury Is Still Out

My first experience of QVSDirect was perfectly satisfactory. The right product delivered on time.
My second experience was the wrong product delivered on time and I'm still awaiting a replacement which was promised yesterday and still not delivered. However, the person who took my call about the incorrect item delivered could not have been more helpful and apologetic. Win some, lose some!

September 25, 2015
Unprompted review
QVSDirect.com logo

Reply from QVSDirect.com

Dear Mr Meetens, Thank you for your kind feedback regarding the first order placed with us. I am very sorry for the mistake with your second order. The correct product is out for delivery today and will be with you between 12:39 and 13:39. Any problems at all, please don't hesitate to contact us. I'll be sure to pass on your comments regarding our helpful and courteous staff. Kind regards, Louise Brain.

Rated 5 out of 5 stars

Brilliant speed delivery

Excellent, ordered Monday afternoon and received it 9.00am next morning :-). It could be improved with an explanation of what c/w means as neither my husband or I could work it out other than "comes with" but that wasn't correct.

September 24, 2015
Unprompted review

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