I bought some light bulbs from QVS, and they looked really good, but I got the wrong ones. When I called the Bromley store to inform them of the problem, the chap was very helpful and knowledgeable,... See more
Company replied
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See what reviewers are saying
Found what I wanted on QVSDirect.com after trying B & Q and other retailers could not supply an LED headlamp to replace a lost item. I was disappointed with the postage charge when trying to order to... See more
Took 1 day to arrive. Read reviews carefully before purchase. Bought to replace a similar thst was over 20 years old. Used existing wiring of smaller plate. It is still firmly in place...after 1 week.... See more
I purchased a portable AC and the process was seamless. finding what i wanted on the website was easy and user friendly, payment portal was I am used to on similar e commerce sites and the delivery wa... See more
Company details
Written by the company
QVS Direct - Lighting, Heating, Cable, Ventilation, Consumer Units, Lamps, Bulbs, Fans, Sockets, Switches, Security, Hand Tools, Power Tools and Equipment, Trunking, Aerials, Pond Equipment and much more electrical supplies at below trade Prices!
Contact info
345 Limpsfield Road, CR2 9BY, Sanderstead, Surrey, United Kingdom
- 0800 197 65 65
- sales@qvsdirect.co.uk
- www.qvsdirect.com
4.8
Excellent
353 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Unit very solid. The instructions with the plug and socket were useless.
November 9, 2015
Unprompted review
Exemplary service
Goods ordered online one day and arrived the next. Can't better that.
November 8, 2015
Unprompted review
Modular Dado Trunking - 3 Metre Length
Delivered in a couple of days - excellent service & product - used it to house my LED downlighters in the conservatory.
November 6, 2015
Unprompted review
Excellent service
Ordered on Monday ( in Scotland ) delivered on Tuesday. That's service !
November 6, 2015
Unprompted review
qvs direct
excellent product, excellent, price excellent service
do u need any more.
already recommended qvs
November 5, 2015
Unprompted review
Excellent product range - very impressed
Good fast delivery of a quality light unit.
November 5, 2015
Unprompted review
Excellent.
Very quick delivery. Well packed. And the best price I could find !
November 1, 2015
Unprompted review
Good and efficient service
I have placed numerous orders with QVS Direct now and have found them to be very promt & efficient .
You know exactly when your goods are dee to arrive
November 1, 2015
Unprompted review
Light bulbs
Good value, no delivery charges over £40, arrived as promised.
October 30, 2015
Unprompted review
Excellent service
Excellent service and prompt delivery even thought my order was very small. Order exactly as shown in catalogue and delivered on time. Well done QVS. I'll be back !
October 26, 2015
Unprompted review
Good prices, fast delivery
Easy to order, good range of items and keen prices. Super-fast delivery.
October 26, 2015
Unprompted review
telephone order of tubular heater
goods as described and received within 24 hours of ordering though had to queue to arrange telephone order
October 25, 2015
Unprompted review
Bathroom fan wall heater
This item was a very good price and delivery was first class. Satisfied.
October 24, 2015
Unprompted review
5 star plus
Easy to use website, only 1 fault, free delivery offered but could not be accessed, did not need fast delivery so paid £4.99 more than I needed.
Product excellent, I will be ordering again.
October 23, 2015
Unprompted review
WRONG ITEM
TWO EMAILS AND ONE PHONE CALL STILL NO REPLY I WILL NOT BE PURCHASING ANYTHING FROM QVS DIRECT AGAIN, SENT WRONG ITEM 500WATT HEATER, I PAID AND ORDERED A 700WATT ,KEPT WAITING ON THE PHONE SO SENT TWO EMAILS STILL NO RESPONCE. THIER LOSS .
October 23, 2015
Unprompted review
Reply from QVSDirect.com
Dear Sir, Please accept our sincere apologies for the incorrect item being sent and for the difficulties you have experienced in contacting us. We have had some major issues with our email systems throughout the course of the week and for this reason, our call volume has increased too. I have asked for a customer service representative to contact you tomorrow morning. Kind regards, Louise Brain.
Disappointed
I purchased some LED brick lights about 8 months ago and had to order another one as the unit burnt out and so you have to replace the whole unit.
October 23, 2015
Unprompted review
Reply from QVSDirect.com
Dear Sir, I am sorry to read about the issue you've experienced with a product purchased from us. Please be aware, if any product fails within the warranty period (a minimum of 12 months) we will exchange it for a new one free of charge. Please contact us on 0800 197 65 65 or sales@qvsdirect.co.uk so that we may look into your case. Kind regards, Louise Brain.
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