I have returned to railway modelling after a number of years and found everything I need to wire my new layout at Railwayscenics. Excellent website with a great range of products and lots of useful in... See more
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Review summary
Created with AI, based on recent reviews
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Railwayscenics is my first place to go for electrical products (I'm not at the scenic stage yet!) and I have had quality products at good prices. I have always had good service, prompt dispatch and we... See more
Company replied
what a great company i got fantastic advice and they were happy to keep answering my silly questions as a novice modeller my order was quickly delivered and well packed i well defiantly be u... See more
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Came to the website whilst on the hunt for some wiring for my new layout. Very impressed by the big range of cables and accessories, all of which were in stock at great prices. I'll most certainly be... See more
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Company details
Written by the company
Since its beginnings in 2008 as a small online shop selling downloadable files for our own modelling projects, Railwayscenics has grown into a premier specialist supplier for railway modellers and hobbyists. Our journey has been one of continuous evolution, adapting to meet the changing needs of our customers and expanding our product range to include over 3,750 unique items. From essential electrical components to specialized modelling supplies, our selection is sourced from the best UK manufacturers and offered at fair, competitive prices. Our modern, easy-to-navigate website showcases this extensive inventory, reflecting our commitment to quality, customer satisfaction, and excellent service. We understand the needs of dedicated modellers, which is why we prioritize competitive pricing, top-quality products, and prompt delivery for a seamless shopping experience. Why settle for less when you can rely on Railwayscenics? Discover our fantastic range of products designed to meet all your modelling needs and experience the trusted support of a reliable partner in your creative journey.
Contact info
Woodsage Drive, SP8 4UF, Gillingham, United Kingdom
- 01747826269
- sales@railwayscenics.com
- www.railwayscenics.com
4.8
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A very pleasant experience
It made a refreshing change to find a supplier with a clear and easy to navigate website coupled with great products and service. Many thanks!
March 3, 2024
Unprompted review
Reply from Railwayscenics
Steve
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our website. Thank you for choosing Railwayscenics. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Always the best supplier of the bits…
Always the best supplier of the bits and pieces you need, be it tools, wiring or whatever. And the weekly newsletter is a delight. Thanks so much.
March 9, 2024
Unprompted review
Reply from Railwayscenics
Gareth
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service. Thank you for choosing Railwayscenics and glad you like the weekly newsletter. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Knives at the ready - promptly!
With Royal Mail stopping delivering sharps, I thought I had better get a set of craft knives in and was not disappointed in the prompt service, safe packaging and value for money that Received from RS. Craft building here I come
March 7, 2024
Unprompted review
Reply from Railwayscenics
Ken
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service and products. Thank you for choosing Railwayscenics. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Simply the best
I have ordered from Railwayscenics several times before and I will keep coming back. They are my first choice for high quality, good value tools, hardware and electrical equipment. I bought more from them last weekend and the fast, helpful service from this family-run business remains simply excellent. Thank you.
March 7, 2024
Unprompted review
Reply from Railwayscenics
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service. Thank you for choosing Railwayscenics. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Good old-fashioned service. A delight in this day and age.
I’ve ordered a few times from Railwayscenics and I’ve always been extremely happy both with the products and the service I have received.
Their newsletter is one of the highlights of my week. When received it’s time to make a cup of coffee and sit down to catch up on the latest railway modelling issues and products with Steve and Gaby.
March 2, 2024
Unprompted review
Reply from Railwayscenics
Chris,
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.
Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Very much enjoy the weekly newsletter
Very much enjoy the weekly newsletter. My modelling is very limited, but I enjoy seeing new ideas and the comprehensive availability of tools and other valuable gadgets.
February 17, 2024
Unprompted review
Reply from Railwayscenics
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service and our newsletter
Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Brilliant service
Steve's weekly newsletter and website always give so much information, it's brilliant. Thanks, and long may it continue.
Keep up the rants, they always make me laugh.
January 29, 2024
Unprompted review
Reply from Railwayscenics
Dear R H,
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.
Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Brilliant service.
Brilliant service.
Messed up with my internet order but all put right with an early morning call the next day. Steve extremely helpful and super cooperative.
Next day goods arrived.
January 24, 2024
Unprompted review
Reply from Railwayscenics
Dear John,
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.
Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
Spot on with posting
Spot on with posting, Item just what I was looking for.
Will keep using site .
January 28, 2024
Unprompted review
Reply from Railwayscenics
Thank you so much for taking the time to leave us a fantastic 5-star review! We' are delighted to hear that you had such a positive experience with our service.
Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future!
Best regards,
Railwayscenics
Wonderful weekly newsletter
Wonderful weekly newsletter. Great stock of all the things you forgot you needed. Thank you Stephen and Gabi
January 27, 2024
Unprompted review
Reply from Railwayscenics
Roger,
Many thanks for taking the time to leave us this 5-star review! We are delighted to hear that you had such a positive experience with our business.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future!
Best regards,
Railwayscenics
Excellent service, excellent website
I've ordered a couple of times from Railwayscenics, and I can't fault the service at all!
Deliveries are fast and well packaged.
The website is great: easy to navigate around and find what you're after; a good range of products; clear descriptions and product dimensions; and lots of useful information. This isn't only for model railway enthusiasts, but there's lots of general modelling supplies, tools, and electrical components.
January 14, 2024
Reply from Railwayscenics
Graham,
Many thanks for taking the time to leave us this 5-star review! We are delighted to hear that you had such a positive experience with our business.
The website is a constant work in progress and has been developed over the years. We look forward to serving you again in the future!
Best regards,
Railwayscenics
Great Service...
Although I have not made a recent purchase, I want to register my appreciation and admiration for Steve and Gabby of Railwayscenics. Whenever I have bought anything from them the pricing, service and delivery have been excellent, and often far better than my experience of much larger companies. Their website is clear and comprehensive and that, coupled with exemplary service, means that having to visit their home-based operation is unnecessary. I wish them continued success and recommend them to all modelmakers. Roy Duffy
July 21, 2023
Unprompted review
Reply from Railwayscenics
Roy,
Many thanks for taking the time to leave us this fantastic 5-star review! We are really delighted that you had such a positive experience when using our business.
Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.
We look forward to serving you again in the future!
Best regards,
Railwayscenics
An amazing supplier
An amazing supplier, both by post and at exhibitions.
Always has a great depth of knowledge of the items they are selling and able to find those “hard to find” bits you need just to complete a project.
Keep up the good work
January 20, 2024
Unprompted review
Reply from Railwayscenics
Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.
Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.
Best regards,
Railwayscenics
This happened a few months ago but I…
This happened a few months ago but I messaged them on Facebook asking because I’m local can I collect or meet locally for a few products, no point posting something when they are 5 minutes down the road, he was very rude towards me and not helpful and then blocked me, I feel very disappointed with this company and they have lost a very valuable customer, do not buying from them
July 13, 2023
Unprompted review
Reply from Railwayscenics
Chandler
Thanks for the taking the time to write this review.
As we explained on messenger, we do not allow visitors as we work from home. We are also not prepared to leave orders in an unsecure place, such as the refuse bins when they are put out for collection for customers to pick them up. The only reason you were blocked was because of the tone of your messages. Hopefully you were able to collect the items you required from another supplier.
Best wishes,
Railwayscenics
Placed an order Thursday evening
Placed an order Thursday evening, delivered early Saturday morning. Couldn’t wish for a better service. Well done Railwayscenics and Royal Mail.
Regards
Les Fritchley
January 13, 2024
Unprompted review
Reply from Railwayscenics
Les,
Thank you so much for taking the time to share your review, we appreciate it.
Best wishes,
Railwayscenics
HELPFUL
HELPFUL, you bet. This is a great family company with so many things for the railway modeller. Products are always good, service is always good and deliveries (the bit they control) are always good. I have many items from them on my railway that have helped it to look and run well. The help pages have been a great asset for me.
September 19, 2023
Unprompted review
Reply from Railwayscenics
Thank you so much for taking the time to share your review, we appreciate it.
Best wishes,
Railwayscenics
Great site
Great site, informative with a fab newsletter orders are on time.
December 16, 2023
Unprompted review
Reply from Railwayscenics
Bernard,
Thank you so much for taking the time to share your review, we appreciate it.
Best wishes,
Railwayscenics
An excellent family business to deal with
It is a pleasure to deal with this business and I have done so quite a bit in recent years. I fact they are usually my first stop for modelling and electrical/electronic supplies. They have a great selection of products at very competitive prices. There are detailed product descriptions and a good deal of very useful advice on offer via their easy to use website. Communication is also top notch and they are very responsive to queries. It is clear that Stephen puts a lot of effort into researching products and new ideas in order to offer best value to customers. The weekly newsletter must take considerable effort from both Stephen and Gaby, but makes dealing with them a much more personal experience than with many other businesses.
April 24, 2023
Unprompted review
Reply from Railwayscenics
Hi Nick,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Excellent service on downloads and…
Excellent service on downloads and purchased items, plus rapid follow up on any queries.
November 11, 2023
Unprompted review
Reply from Railwayscenics
Hi Nigel,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Have always enjoyed reading the weekly…
Have always enjoyed reading the weekly newsletter it's full of interesting and useful information. I have purchased a few things over a period of time and everything is excellent quality nothing seems to be to much trouble keep up the great work you all do
Well done
Steve, Gaby and Katy
October 21, 2023
Unprompted review
Reply from Railwayscenics
Paul,
Thank you so much for taking the time to share your review, we appreciate it.
Best wishes,
Railwayscenics
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