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See what reviewers are saying

Rated 4 out of 5 stars

Chairs are great delivery really quick. I was told on the day of delivery I would find out what time they would be delivered. Unfortunately this didn't happen and they were delivered early so no one a... See more

Rated 5 out of 5 stars

Unfortunately items arrived smashed but by 9:30 the following morning replacement items were on the way, so five stars for great Customer Services. Their delivery company is careless, but lets face... See more

Rated 5 out of 5 stars

The chair arrived on time and was flat packed. Once put together the chair wasn't tilting. Contacted the company and they sent instructions manual. Still didn't tilt, so they contacted the manufacture... See more

Rated 4 out of 5 stars

Great product (Titan plastic chairs in red) at a great price, compared with other similar ones I’d seen online. Delivery came quickly, though a day later than the date given in the emails and texts... See more

Company details

  1. Office Furniture Store

Information provided by various external sources

At Rainbow Zebra: - 5 year product guarantees - Free UK wide next day delivery as standard - Delivery & installation service available - Best price and price match guarantee - Bulk discounts available Call us on 0800 092 1985 and let us help you source the best office furniture and seating in the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

580 reviews

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Rated 5 out of 5 stars

Brilliant all round service

Items came very fast & perfectly packaged for protection during delivery. The items were in perfect condition & were very easy to assemble. The desks & pedestals looks amazing in our new office! I would absolutely recommend Rainbow Zebra to everyone! Thanks for a great service. Andy

October 7, 2018
Unprompted review
Rated 5 out of 5 stars

Items arrived broken but very quickly resolved by CS

Unfortunately items arrived smashed but by 9:30 the following morning replacement items were on the way, so five stars for great Customer Services.
Their delivery company is careless, but lets face it, who's isn't?
Furniture is actually remarkably solid for the money. Assembly, well, if you take your time then there really isn't an issue. Just watch it because the assembled units are very heavy, so make sure they are assembled in place.

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, as promised delivered in perfect condition within 24hpurs. Both the staff on the telephone and the delivery driver were efficient, polite and knowledgable. I will be recommending this company.

September 19, 2018
Unprompted review
Rated 4 out of 5 stars

The first item came out damaged

The first item came out damaged, however the customer service was very good in their response time, politeness and sending out a replacement.

September 14, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Had a wonderful representative chatting with me online, recommending products, finding me a slight saving and giving advice on the products. Will definitely shop here again!

September 6, 2018
Unprompted review
Rated 3 out of 5 stars

Good desks, average delivery service

The plus - the ordering of the desks and the ease of putting them up was all very good.

The minus - Feels like they are cutting costs on delivery. They can't give you anything other than 9am - 5.30 as an expected delivery time, which is not helpful at all if you are not actually in the premises. Even half a days idea would have more helpful! One turned up damaged so had to got though the hassle of wondering when the next would turn up! They only do kerb-side delivery, which would be fine if was a small parcel but they are heavy, fully wrapped and on pallets which you then have to dispose of.

I'd be happy pay a small fee for delivery to get a more defintie time and help with getting in the premises. It would have made the whole thing much less stressful.

August 6, 2018
Unprompted review
Rainbow Zebra logo

Reply from Rainbow Zebra

Good afternoon,

Thank you for your review and I am sorry to hear that you were not 100% satisfied with the delivery.

Our free, next day service is to kerbside and can be anytime between 9am - 5:30pm. This is due to the fact that we use couriers who are also delivering other items from other companies, and we do not know the order or timing of these other deliveries.

However, we do offer a couple of other services that are over and above our standard free service. These are either a pre 10:30am delivery, or a pre midday delivery. These can be selected at the checkout when placing an order. We also offer a delivery and installation service where we can deliver into the building, construct the items and then remove all packaging.

Many thanks


Paul

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