Miriam was very attentive and lovely, she explains the procedures, what to expect and what’s come next, so you don’t have surprises. The whole process flows well and was quick and easy. Spec... See more
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Company details
- Diagnostic Center
- Drug Testing Service
- HIV Testing Center
- Medical Clinic
- Women's Health Clinic
- STD Testing Service
Randox Health
Written by the company

- Empowering Health, Inspiring Life.
- Through the lens of preventative health testing, we invite you on a transformative journey that empowers you with unrivalled insights into your health and modifiable risk factors associated with your unique biochemical fingerprint. Armed with this knowledge, you will gain the ability to make informed choices and proactively shape your lifestyle, embracing a higher standard of well-being.
- What We Do.
- Randox Health give you access to real-time insights and unrivalled health data that helps you to understand your health better. We provide the most personalised preventative healthcare packages and specific tests across key health areas including general health, sexual health, female health / fertility, male health, gut health, sports performance and genetic testing.
- Accessible In-Clinic Testing.
- Our state-of-the-art health clinics across the UK and Ireland provide easy access for millions of people to a new range of preventative health packages designed to help clients take control of their health.
- Test In The Comfort Of Your Home.
- You can also test for a range of key health concerns from the comfort of your own home with our convenient home sample collection kits.
Contact info
55 Diamond Road, BT29 4QY, Crumlin, United Kingdom
- 0800 2545 130
- info@randoxhealth.com
- www.randoxhealth.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
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Liverpool - cardiac screening
Booked in for cardiac screening, easy to follow emails & updates with clear address link for maps. Simply instructions for before appointment actions & what to expect.
Kaitlyn provided a great service & answered any questions clearly. Appointment was fast & went ahead as scheduled no issues. Body composition information updated to the app almost immediately. Would definitely recommend to a friend or family.
My test results were bogus
My test results were bogus, impossible results, customer service terrible still not resolved no offer of money back or retest. I would avoid them.
Really impressed with my experience with Maya …
Really impressed with my experience at Randox. The female blood test was carried out so efficiently, and the whole service was friendly, professional and reassuring from start to finish. Maya was absolutely lovely and made the experience so easy and comfortable. Would definitely recommend! ⭐️⭐️⭐️⭐️⭐️
Michelle W was great
Michelle W was great with taking my bloods and assessing me. She really made me feel calm when I was nervous and I appreciated it a lot. I am reviewing as 4 stars because there was a 45 min delay in getting seen as there were clearly not enough staff working, just Michelle doing everything alone. Michelle made up for the time delay by being super sweet and attentive.
Random results missing from everywoman I have done every 6-9 months and unsatisfactory replies
I asked about everywoman as there were a lot of scores missing that were on previous every woman tests and ones not that long ago. I got a reply
From time to time there may be temporary changes to the test menu.- this is unsatisfactory as I am tracking my results over time. My communication red is 488485.
Friendly staff, fast service, great location and accessible
Quick and easy service, location is great due to being central in bristols Health Check in H&B, Muhammad is very competent and knows what he is doing, knows how to calm people when he notices them in stress and is very professional but easy to speak with, and very respectful of the trans community here, happy to recommend
I have booked a blood test in…
I have booked a blood test in Birmingham. Sarah provided me with great experience, was very attentive, understanding and made the whole process easy. To be fair it’s not my first time having blood test and Randox Birmingham and Sarah’s professionalism definitely brings me back there. I can highly recommend.
Thank you Stacie!
Had an appointment at the Birmingham Randox clinic and Stacie was amazing, made me feel welcome! Was very professional and answered all my questions and was very patient - even when I had technical issues with a questionnaire. Great service and recommended!!
MichelleM was fantastic
MichelleM was fantastic extremely professional explained everything to me in detail and very smoothly took my blood samples.
Met by Iqra
Met by Iqra. Lovely lady, put me at ease straight away. She explained the process and took my bloods without any discomfort. Friendly and easy to talk to. Helped me with some other testing I wanted and all done at same time. I would be very happy to see Iqra again
Mohammad in Bristol was fantastic but…
Mohammad in Bristol was fantastic but overwhelmed by the amount of patients he's expected to fit in a 10 min window.
The service at Randox is absolutely…
The service at Randox is absolutely brilliant and Rizwana is a fantastic nurse. Thank you so much! 😊
follow up testing
Local clinic and staff were extremely professional and friendly. Excellent skill in taking blood. Results available within 24 hours. Would highly recommend
Appalling customer service
Appalling customer service. Had to chase for a response after silence for over 3 weeks. Get a reply and then I'm again waiting another 2 weeks with no response.
Great Experience!
Veena was great, she made me feel very comfortable and the appointment was easy and enjoyable!
I had a very positive experience with…
I had a very positive experience with Randox. The whole process was straightforward and professional, and I was particularly impressed with how quickly I received my results. Whenever I had questions, the team was helpful and responsive, which made the experience much easier. I would happily use Randox again for future blood tests and would definitely recommend them.
Jens Review
Was seen to by Jen, very helpful and explained things perfect. She’s boss thanks Jen x.
Shaun
Excellent experience with Beth and Sara at Randox
Excellent experience with Randox Health. Beth, their Sales Support Executive, was extremely efficient and helpful in sending me a quote for the blood tests that I needed, making an appointment for me, and answering my queries. I attended the clinic at Holland & Barrett in Oxford, where I was seen by Sara. She was an absolutely delightful person, so kind and friendly. My blood test results will take a few days, but so far I can 100% recommend Randox Health.
Amazing
Had my blood tests done at Randox High Wycombe. Amazing staff , Michelle was knowledgeable and helpful big thank you !.
My go-to place
I got Vitamins & Minerals and also Male Hormones and then retested 4 months later again. The staff are great, very understandable and comforting if you are nervous (thanks Constanza!). 100% recommend😎
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