Ordering can be a bit confusing at times where item description is vague. Good quick despatch . Good quality paint ,but type 14 thinners and marine paint is getting expensive every time i order new... See more
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Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
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Northspeed House, LS11 9NF, Leeds
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Very helpful advice on type of paint to use.
Easy ordering and then clear instructions and easy to use.
I was surprised at how much the paint was for a small dinghy

Reply from Rawlins Paints
Fantastic customer service. Went above and beyond.
Responded to email enquiries and phone calls.
Laura in particular was standout.
Highly recommend and will certainly let be using again.

Reply from Rawlins Paints
The ordering on line was very easy and deliver was very quick, Quality of Paint was first class

Reply from Rawlins Paints
All as expected, product arrived as expected in good time and well packaged.

Reply from Rawlins Paints
Very helpful staff and a huge range of great products.
Prompt delivery.

Reply from Rawlins Paints
This kompany seling stones resins to and they give me a lot problems as mixing color doesn't com with 4 difriend backs to mixing it was incomplete. All job was delayed for week and no people there to understand what they sell.
They seing replacement delivery its on the way but where delivery delayed it was comming out there was no delivery at all in progress and they starting arguing about 4 difriend colors should be mix .Problem is there was never 4 colours and the was wery difficult to understand.
In the end no more time to explain anymore
Maybe they good to sell paint but resins a lot problems and lack of understanding what they seling.

Reply from Rawlins Paints
I have used Rawlins before and as usual the order and delivery process went smoothly. I like the choice of colours and products they sell on their website.

Reply from Rawlins Paints

Reply from Rawlins Paints
Great website and easy to navigate. I then called for some advice on products and was quickly guided to the correct product.

Reply from Rawlins Paints
Product brilliant the delivery time let it down had two separate orders and both were late,not sure if it was the courier or the company itself…
The paint I ordered arrived the next day ,that was a very fast turn around

Reply from Rawlins Paints
Spent a lot of time researching products and settled on thermoguard. After placing the order which was really easy I received a phone call to advise on the delivery. At that point I took the opportunity to make sure I’d selected the correct paint.
Delivery was fast and the items arrived in damaged as promised. The colour we chose was bang on the RAL colour match, delighted with the finished result as we specified 6sqm coverage you get a 5ltr white that goes on like porridge !! Definitely need to apply with a fine / medium roller. We only just had enough so make sure you check your measurements when ordering.
The top coat was a lot easier to apply and coverage is excellent. The paint fumes do linger for a long time afterwards, two weeks on we can still smell the paint. It is really faint though now. Ensure you paint in well ventilated area the top coat was strong ! I would definitely recommend this product.

Reply from Rawlins Paints
Our paint was despatched and received quickly. It was well packaged . Happy with the product.

Reply from Rawlins Paints
Excellent Customer Service, providing advice and promptly addressing product queries.

Reply from Rawlins Paints
Absolutely poor service from this company I ordered a resin bound kit item came in separate delivery’s 4 in total , one item was damaged 3 weeks later damaged item arrived , unfortunately this was not enough for my project so regrettedly had to purchase another kit from same company no surprise this delivery came in one shipment but with a bag missing now it looks to be a long wait to have this rectified stay clear of this company if you are expecting things to go smoothly

Reply from Rawlins Paints
Overall the staff were very helpful and well informed, However, be aware that even though the product says it is in stock on the website and available for next day delivery, It might not be. Two weeks lead time on a product that I paid for a pre ten next day, is not quite the same.
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