Adam was terrific. Was there when we had questions but gave us time to walk around to look at items without being on our heels. He knew his products and was so friendly. When it came to purchasing our... See more
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Although he is new, Antone is the friendliest furniture sales person I’ve ever worked with! He is always smiling, friendly and polite! How refreshing to have such enthusiasm! I rolls highly recommend!... See more
Was greeted by the Manager Zach. Was so nice & welcoming. Helped with what we were looking for, knowledgeable & didn't pressure. Meghan then helped get our orders all processed, she was great! All in... See more
No refund offered for unopened pillow. No where was it stated that it was a final sale with no returns!! No paperwork to review when items picked up in warehouse. Manufacturer offers 100 day trial p... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1650 Walden Avenue, 14225, Cheektowaga, NY, United States
- 7168933413
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Hasn’t replied to negative reviews
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Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
My salesman did an excellent job!

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Prices were great and the salesman…
Prices were great and the salesman Benny was wonderful

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Hassle Free ShoppingWe were in the market for a new dresser…
We were in the market for a new dresser and night stand for a third bedroom that we rarely use. We are in the process of redoing all 3 of our bedrooms. We didn’t want to invest a ton of money. We were greeted at the front door by a very pleasant man named Jason. We explained what we wanted and he directed us to the appropriate areas. After a few minutes of browsing he can over and answered any questions that we had. We bought a few items and were extremely pleased with our experience. We have already told several friends about our experience and what a nice guy the salesperson was. We definitely will make this our first stop when we do our next room.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Excellent customer service
The salesman Akeem Long allowed me to look around without the pressure of purchasing and when I found the furniture I liked he went over all the options and helped me based on my concerns and needs. Excellent customer service and will be back.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
They sent me from R&F to the outlet Store
They sent me from R&F to the outlet store for more options, and that’s where we found what we wanted. They even mentioned other competitors because what we were looking for wasn’t readily available. I appreciate that honesty.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Always so helpful …
Always so helpful with any weird situation I have. Helped over phone so I did not have to come in and let me pick up same day!

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
It was a pleasure to do business with…
It was a pleasure to do business with Kristen. Very knowledgeable, courteous.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Everyone was very wonderful helpful
Everyone was very helpful, especially the manager Rob and the salesperson Eli. They got everything wrapped and ready for me to take with me and the guys on the loading dock were awesome. Financing was super easy
Amanda was a great saleswoman!
Amanda was a great saleswoman!! Never pushed us to make a decision!! I will definitely be back

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
We a very pleased
The assistance my wife and I received during our visit was exemplary. All questions were addressed and answered to our complete satisfaction. Akeem’s “can do” approach in getting our purchase completed made our experience valuable and enjoyable.
The sales representative was very…
The sales representative was very patient and kind. She also helped us get the best deals for what we wanted to buy.
So friendly & very good service
I didn't get what I order
I didn't get what I order. The customer service sucked in the store. And there was missed communication between the store employees and the computer system.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Good Options
Alexander Douglas was very informative and helpful. Got us right what we wanted and a quick delivery date. There were many options to choose from at a reasonable price.
I just love raymour and Flanagan
I just love raymour and Flanagan. My whole house is Raymour . But I bought this for my mom

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Couch Shopping
Shopping for a couch was easy going into Raymour & Flanigan's. We were greeted as soon as we entered and told where to find everything. The salesman gave us time and space to roam the store but he checked on us in between sitting on different couches. The prices were great and it was just a matter of deciding which one to buy.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Sales person was listened to me about…
Sales person was listened to me about what items I was looking for and showed me those items. He was informative and patient which was important to me.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
very helpful and friendly.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
We knew what we wanted
We knew what we wanted. The sales person Scott showed us where the items were that we wanted. When we were ready to purchase Scott explained everything to us. Including financing & the warranty.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
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