Raymour & Flanigan - Buffalo Walden Avenue Outlet Reviews 

88
•
TrustScore 4.5 out of 5

4.4

1650 Walden Avenue, 14225 Cheektowaga, NY, US

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See what reviewers are saying

Rated 5 out of 5 stars

Adam was terrific. Was there when we had questions but gave us time to walk around to look at items without being on our heels. He knew his products and was so friendly. When it came to purchasing our... See more

Rated 5 out of 5 stars

Although he is new, Antone is the friendliest furniture sales person I’ve ever worked with! He is always smiling, friendly and polite! How refreshing to have such enthusiasm! I rolls highly recommend!... See more

Rated 5 out of 5 stars

Was greeted by the Manager Zach. Was so nice & welcoming. Helped with what we were looking for, knowledgeable & didn't pressure. Meghan then helped get our orders all processed, she was great! All in... See more

Rated 1 out of 5 stars

No refund offered for unopened pillow. No where was it stated that it was a final sale with no returns!! No paperwork to review when items picked up in warehouse. Manufacturer offers 100 day trial p... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1650 Walden Avenue, 14225, Cheektowaga, NY, United States

  • 7168933413

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(88)

4,556 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!!! Thank you Scott for your help!!!😊

It was very nice to walk into a furniture and not be hounded everywhere we went. We came in and was greeted by Scott, he asked if we knew what particular furniture we was looking for we told him living room and he showed us where all were and we was ready to let him know. Thank you Scott for being patient and letting us pick the right furniture for us.

October 2, 2022
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Thank you for taking the time to leave a review, Eliezel! We're happy to hear that your sales associate was patient and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

It was very very good

October 1, 2022
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Thank you Jason Malcolm for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Pam was so helpful and made the sale go…

Pam was so helpful and made the sale go great

September 28, 2022
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Thank you Customer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Very easy purchase

Very easy purchase, Micah was very helpful and informative.

August 19, 2022
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Thank you for your review Robert Matuszak We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I really enjoyed shopping at Raymour &…Wonderful Flanagan

I really enjoyed shopping at Raymour & Flanigan for furniture because the salesman Much was very pleasent and helpful !!!!!!!!!!! When I need something I will diffenantly will come back to shop there at your out let store on Walden Ave. Cheektowaga.NY .

July 22, 2022
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Thank you Esther Ebert for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Long-time customer, first time in Buffalo

I’ve been a Raymour & Flanagan customer for years but never in Buffalo or at an outlet store. Kristen was wonderful, friendly, knowledgeable but not pushy. She was also patient with me. Kudos to this store’s employee.

June 27, 2022
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Ellen! Thank you for leaving this 5-star rating! We’re glad you had a good experience in our furniture store. -Jeff V.

Rated 5 out of 5 stars

Brandon was nice and allowed us space…

Brandon was nice and allowed us space but was available for questions when we needed him. Overall experience was pleasant and not painful as anticipated shopping for adult children for home gifts.

October 25, 2021
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Buffalo! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Great delivery guys

Great delivery guys! Fast and efficient.

October 24, 2021
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Margaret,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

John is great again per usual

John is great again per usual. Can’t wait for it to arrive.

August 18, 2021
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Joseph,

Thank you for your awesome feedback. We are so glad you had a pleasant experience with us. We are looking forward to seeing you again soon! -Taylor W

Rated 5 out of 5 stars

I always like shopping at Raymour and Flannigan

I always like shopping at Raymour and Flannigan, due to the large selection and sales.
We came to find a recliner couch. We ended up with a floor model with some damage, but we felt this was a good deal to get a better quality couch for a good price.
Elyse was our sales person, and she was great, showing us various options.
We always find something perfect for us.

June 19, 2021
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Christine! Thanks for taking a few minutes to leave us such wonderful feedback! We hope you're enjoying your new furniture! -CE

Rated 5 out of 5 stars
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Shontell! We are delighted to hear you enjoyed your experience. We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

Top notch

5 Star quality, price and customer service!!

April 28, 2021
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Seanessa! Thanks for your kind review! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Sales Staff and Delivery Staff were…

Sales Staff and Delivery Staff were very professional and very pleasant
to do business with. Your Company should be very proud of your staff
in Buffalo NY Product that we ordered and received is perfect.
as well. Thanks, for all of your help ...We already have been back to
order more items from your store.

April 16, 2021
Rated 1 out of 5 stars

Ordered 3 pieces, and they sold one to someone else

Ordered 3 pieces. Specifically agreed at the store that I wouldn't be taking delivery until the end of March maybe mid-April. Pressured with texts and phone messages to pay in full and schedule delivery, though I am still not sure of when I can take delivery. The last contact was on Sunday. Made arrangements to be able to take delivery, even though it is inconvenient and not what I wanted to do, called today (Wednesday) and told it was sold to someone else, even though I have put a down payment on it.

March 17, 2021
Rated 5 out of 5 stars

Delivery was timely and crew was…

Delivery was timely and crew was professional. Delivered and installed dining table.

March 16, 2021
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Leonard! Many thanks for your kind review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Service was Great

Service was Great! Quick and efficient with out alot of the sales pitch fluff

October 13, 2020
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Gregory! Thanks so much for reviewing your experience shopping with us! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Only the truth

Looking for a comfortable chair my father can enjoy not a BIG ask. Went to a local store in June was told they would advise on delivery date never heard from Ashley Furniture. July paid for a custom order chair to be delivered mid Sept. From a different store on Union across from Raymour when I called them to get ETA never started order. When I told David at Raymour and Flanigan what I wanted ( delivery time/ specifics etc) that is what I was shown for shopping choices! Oh so simple!

September 23, 2020
Unprompted review
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Kathleen! Many thanks for taking the time to write about your experience shopping with us! We hope to see you again soon! -MR

Rated 5 out of 5 stars

We liked what we saw

We liked what we saw, asked the sales rep for his card and came back 2 days later and made the purchase.

September 9, 2020
Unprompted review
Raymour & Flanigan - Buffalo Walden Avenue Outlet logo

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Hi Margaret! Thanks for telling us about your shopping experience. We hope you enjoy your new furniture! -MR

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