Adam was terrific. Was there when we had questions but gave us time to walk around to look at items without being on our heels. He knew his products and was so friendly. When it came to purchasing our... See more
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Although he is new, Antone is the friendliest furniture sales person I’ve ever worked with! He is always smiling, friendly and polite! How refreshing to have such enthusiasm! I rolls highly recommend!... See more
Was greeted by the Manager Zach. Was so nice & welcoming. Helped with what we were looking for, knowledgeable & didn't pressure. Meghan then helped get our orders all processed, she was great! All in... See more
No refund offered for unopened pillow. No where was it stated that it was a final sale with no returns!! No paperwork to review when items picked up in warehouse. Manufacturer offers 100 day trial p... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1650 Walden Avenue, 14225, Cheektowaga, NY, United States
- 7168933413
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Hasn’t replied to negative reviews
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Great experience!!! Thank you Scott for your help!!!😊
It was very nice to walk into a furniture and not be hounded everywhere we went. We came in and was greeted by Scott, he asked if we knew what particular furniture we was looking for we told him living room and he showed us where all were and we was ready to let him know. Thank you Scott for being patient and letting us pick the right furniture for us.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Pam was so helpful and made the sale go…
Pam was so helpful and made the sale go great

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
I really enjoyed shopping at Raymour &…Wonderful Flanagan
I really enjoyed shopping at Raymour & Flanigan for furniture because the salesman Much was very pleasent and helpful !!!!!!!!!!! When I need something I will diffenantly will come back to shop there at your out let store on Walden Ave. Cheektowaga.NY .

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Long-time customer, first time in Buffalo
I’ve been a Raymour & Flanagan customer for years but never in Buffalo or at an outlet store. Kristen was wonderful, friendly, knowledgeable but not pushy. She was also patient with me. Kudos to this store’s employee.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Brandon was nice and allowed us space…
Brandon was nice and allowed us space but was available for questions when we needed him. Overall experience was pleasant and not painful as anticipated shopping for adult children for home gifts.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
John is great again per usual
John is great again per usual. Can’t wait for it to arrive.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
I always like shopping at Raymour and Flannigan
I always like shopping at Raymour and Flannigan, due to the large selection and sales.
We came to find a recliner couch. We ended up with a floor model with some damage, but we felt this was a good deal to get a better quality couch for a good price.
Elyse was our sales person, and she was great, showing us various options.
We always find something perfect for us.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Sales Staff and Delivery Staff were…
Sales Staff and Delivery Staff were very professional and very pleasant
to do business with. Your Company should be very proud of your staff
in Buffalo NY Product that we ordered and received is perfect.
as well. Thanks, for all of your help ...We already have been back to
order more items from your store.
I purchased a bedroom set and I love…
I purchased a bedroom set and I love it 🙂And the sell lady was nice thanks
Felt coerced into a warranty I did not…
Felt coerced into a warranty I did not want. Used delivery fee as a wedge to get me to buy the warranty.
Ordered 3 pieces, and they sold one to someone else
Ordered 3 pieces. Specifically agreed at the store that I wouldn't be taking delivery until the end of March maybe mid-April. Pressured with texts and phone messages to pay in full and schedule delivery, though I am still not sure of when I can take delivery. The last contact was on Sunday. Made arrangements to be able to take delivery, even though it is inconvenient and not what I wanted to do, called today (Wednesday) and told it was sold to someone else, even though I have put a down payment on it.
Delivery was timely and crew was…
Delivery was timely and crew was professional. Delivered and installed dining table.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Service was Great
Service was Great! Quick and efficient with out alot of the sales pitch fluff

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
Only the truth
Looking for a comfortable chair my father can enjoy not a BIG ask. Went to a local store in June was told they would advise on delivery date never heard from Ashley Furniture. July paid for a custom order chair to be delivered mid Sept. From a different store on Union across from Raymour when I called them to get ETA never started order. When I told David at Raymour and Flanigan what I wanted ( delivery time/ specifics etc) that is what I was shown for shopping choices! Oh so simple!

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
We liked what we saw
We liked what we saw, asked the sales rep for his card and came back 2 days later and made the purchase.

Reply from Raymour & Flanigan - Buffalo Walden Avenue Outlet
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