We were greeted immediately by the sales person who was quite friendly and took us to the section we needed. Showed us the various items, explained any questions we had, took down information and was... See more
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Ken Porter and rest of staff They were excellent went above and beyond to help me in a emergency for my elderly father. I will always call him first with future needs.
Service was great. However when I called because I hadn't heard anything yet about when the furniture was in at the store so we could pick up, the woman that answered the phone said it was scheduled... See more
Company replied
The delivery gentleman were fast, friendly and professional. The only thing I would suggest is to give your drivers plastic booties to wear over their shoes when they are walking on customers carpets.... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
4402 State Route 5, Suite 110, 14424, Canandaigua, NY, United States
- 5853947410
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An excellent associate!…
Bill told us where in the store we would find what we were looking for. He then turned us loose. We found what we wanted and then he came to help us proceed to check out.
Easy!
Bruce was very helpful and easy to work…
Bruce was very helpful and easy to work with.
BRUCE
OUR SALESMAN WAS GREAT. HE MADE OUR PURCHASE GO VERY SMOOTHLY. WOULD RECOMMEND THEM TO OTHERS.

Reply from Raymour & Flanigan - Canandaigua
Everyone was so helpful and pleasant.
Everyone was so helpful and pleasant. The gentleman that we talked to had no idea what was going on when I went to pick up our chair. We were told we would have to come back another day. Luckily, our lovely lady that we had worked with before came to our rescue and we were able to pick it up.

Reply from Raymour & Flanigan - Canandaigua
Personal and efficient experience
Personal and efficient experience
Couldn’t have been any better
Thanks

Reply from Raymour & Flanigan - Canandaigua
This is the worst location I have been…
This is the worst location I have been too. Leaving this place made me sad and angry. The employees were rude and the building smelt rancid. Let alone the pricing was absurd. Never again.

Reply from Raymour & Flanigan - Canandaigua
Ken was great
Ken was great. Guided us through out purchase with knowledge, courtesy and friendliness. We will definitely recommend him to friends and family.
Everyone was vey helpful and polite
Pleasant customer service
Good experience
Bruce was a great salesman. We knew what we wanted and he was great showing us we may be interested in. No high pressure. Very pleasant check out women!
I walked in and the salesman asked what…
I walked in and the salesman asked what I was looking for and I told him, and we went right over to what I was looking for. I told him I didn’t want to pay anymore than a certain amount and he was fine with that and he didn’t try to upswell me at all! I was in and out of there within a half hour. Great experience!
Web site easy to use found what we…
Web site easy to use found what we wanted at a good price and will be ready for store pickup within 1 to 3 weeks. Easy peasy.
Excellent approach by staff
Excellent approach by staff, attention to reason for being at the store. Guidance with quality and addressed /remembered the needs for the pieces.
thank you, very comfortable and impressive store and staff.

Reply from Raymour & Flanigan - Canandaigua
Service was great
Service was great. However when I called because I hadn't heard anything yet about when the furniture was in at the store so we could pick up, the woman that answered the phone said it was scheduled to be picked at the end of next month. I told her that we were supposed to pick it up today and it also said that on the receipt. She just laughed and and said " Oh so you want it sooner than February"? " It will be here on Monday then.". No sorry or there was some miscommunication. Just " It'll be here Monday.". If you made a mistake at least own up to it.
Might shop there again.......

Reply from Raymour & Flanigan - Canandaigua
Ken was very professional and extremely…
Ken was very professional and extremely easy to work with.

Reply from Raymour & Flanigan - Canandaigua
The salesperson we worked with was very friendly and also very helpful .
We had a great experience at the Raymour store in Canandaigua, NY. The inventory of dining sets was quite extensive, took us a while to pick out a set but finally agreed on one.

Reply from Raymour & Flanigan - Canandaigua
Had a very good experience
Had a very good experience. Sales associate Gina Plante was very helpful answered all our questions and even priced everything out for with different configurations of furniture pieces. Ended up make a sizable purchase.

Reply from Raymour & Flanigan - Canandaigua
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