We were greeted immediately by the sales person who was quite friendly and took us to the section we needed. Showed us the various items, explained any questions we had, took down information and was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ken Porter and rest of staff They were excellent went above and beyond to help me in a emergency for my elderly father. I will always call him first with future needs.
Service was great. However when I called because I hadn't heard anything yet about when the furniture was in at the store so we could pick up, the woman that answered the phone said it was scheduled... See more
Company replied
The delivery gentleman were fast, friendly and professional. The only thing I would suggest is to give your drivers plastic booties to wear over their shoes when they are walking on customers carpets.... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
4402 State Route 5, Suite 110, 14424, Canandaigua, NY, United States
- 5853947410
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love buying furniture from this team!

Reply from Raymour & Flanigan - Canandaigua
We were never asked to use their line…
We were never asked to use their line of credit, which was ok, I just found it funny. We bought our furniture on Monday and it won’t be delivered until Thursday, so much for delivery in 2 days or less. I wanted a different color but was told that was an additional 8 weeks. Otherwise I’m looking forward to sitting in my LazyBoy.

Reply from Raymour & Flanigan - Canandaigua

Reply from Raymour & Flanigan - Canandaigua
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







