We were greeted immediately by the sales person who was quite friendly and took us to the section we needed. Showed us the various items, explained any questions we had, took down information and was... See more
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See what reviewers are saying
Ken Porter and rest of staff They were excellent went above and beyond to help me in a emergency for my elderly father. I will always call him first with future needs.
Service was great. However when I called because I hadn't heard anything yet about when the furniture was in at the store so we could pick up, the woman that answered the phone said it was scheduled... See more
Company replied
The delivery gentleman were fast, friendly and professional. The only thing I would suggest is to give your drivers plastic booties to wear over their shoes when they are walking on customers carpets.... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
4402 State Route 5, Suite 110, 14424, Canandaigua, NY, United States
- 5853947410
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Great staff!
Great staff, easy to work with at the Canandaigua NY location. I will be back in the near future to purchase more furniture!

Reply from Raymour & Flanigan - Canandaigua
Our salesman was very helpful and…
Our salesman was very helpful and helped my wife look at several options.
We have been looking for new living room furniture for quite a while.
We started with the manager a couple weeks ago but on the day we returned he was off. He was also very helpful in helping with colors and questions.

Reply from Raymour & Flanigan - Canandaigua
Excellent service.
Ken, our salesman, guided us shopping for a new mattress. He was patient, extremely knowledgeable, and did not present any pressure. We did purchase a new bed, and will soon purchase a new living room set.
Thank you Ken, we appreciated your expertise and kindness.

Reply from Raymour & Flanigan - Canandaigua
All the sales representatives where very very helpful …
All the sales representatives where excellent!! I really feel they care about there customers, when met at the door they ask what they could help us with and they directed us to where we wanted to look - the sales people where not high pressure, and where very very helpful - I had a great experience at the Canandaigua location and would highly recommend all my friends and family to go there for furniture!!!
Thank you Ken, Gina, and Chris

Reply from Raymour & Flanigan - Canandaigua
We had a great experience working with…
We had a great experience working with Bruce! Highly recommend.

Reply from Raymour & Flanigan - Canandaigua

Reply from Raymour & Flanigan - Canandaigua
Mattress purchase
Our sales person was truly wonderful, very knowledgeable, patient, and helpful when I kept asking additional questions and changing things around on her. They have a great selection of mattresses to choose from, but I do miss the extras (free pillow, mattress protector, sheep stuffed animal, etc) that used to be thrown in when you spent quite a bit, it used to make me feel appreciated for my business. Would have been nice after purchasing 2 mattresses and adjustable bases to have something given as an appreciative token.

Reply from Raymour & Flanigan - Canandaigua
We had a great experience with Chris
We had a great experience with Chris, sale representative. She allowed us time to look around. Knowledgeable and helpful.

Reply from Raymour & Flanigan - Canandaigua
Great service
Great service, no pressure. Gina Plante waited on us. She was very polite, personable, had the information we needed, and made us feel comfortable. She even walked away from my wife and I, to give a few moments to discuss our thoughts. Couldn’t have had a better experience and I have personally been in retail for 40 years. 2 thumbs up!

Reply from Raymour & Flanigan - Canandaigua
Unfortunately you’re grossly over…
Unfortunately you’re grossly over priced on your furniture I can find the same items on eBay or Amazon with free shipping for 1/3 to 1/4 of the price that you are selling your furniture so why would I shop with you why spend $1000 when I can spend 300 correct

Reply from Raymour & Flanigan - Canandaigua
Our sales rep was awesome
Our sales rep was awesome! She greeted us when we walked in, but didn't pressure us as we were trying out and looking at furniture. When we made our decision, she was right there to help. She made a very stressful for me situation extremely relaxing. I can't thank her enough.
My sales woman was very helpful
My sales woman was very helpful. I liked that she let us look on our own and when we were ready she was there to help us. I am always satisfied with my Raymond and Flanagan purchases and will continue to shop there.
Very friendly and courteous
Very friendly and courteous . Did not hound you. When you were ready then they were ready to help to help you. Very satified with my purchase.

Reply from Raymour & Flanigan - Canandaigua
The sales person (Lindsay) was very…
The sales person (Lindsay) was very helpful and friendly. We bought a recliner and she was so pleasant to talk too.

Reply from Raymour & Flanigan - Canandaigua
Excellent customer service
Excellent customer service! Also offered help with a previous issue regarding their protection plan.

Reply from Raymour & Flanigan - Canandaigua
ALWAYS ALWAYS have a GREAT experience…
ALWAYS ALWAYS have a GREAT experience with ken he’s ALWAYS so personable.

Reply from Raymour & Flanigan - Canandaigua
Excellent service
We are grateful to Ken for being…
We are grateful to Ken for being professional with out being “salesy”. We are a returning customer. That should say it all!
Sales showed what we asked for and let…
Sales showed what we asked for and let us decide what we wanted.

Reply from Raymour & Flanigan - Canandaigua
Lyndsay was extremely understanding and…
Lyndsay was extremely understanding and helpful with my online order cancelation due to no updates and delayed shipping.
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