Raymour & Flanigan - Canandaigua Reviews 

108
TrustScore 4.5 out of 5

4.6

4402 State Route 5, Suite 110, 14424 Canandaigua, NY, US


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Rated 5 out of 5 stars

We were greeted immediately by the sales person who was quite friendly and took us to the section we needed. Showed us the various items, explained any questions we had, took down information and was... See more

Rated 5 out of 5 stars

Ken Porter and rest of staff They were excellent went above and beyond to help me in a emergency for my elderly father. I will always call him first with future needs.

Rated 4 out of 5 stars

Service was great. However when I called because I hadn't heard anything yet about when the furniture was in at the store so we could pick up, the woman that answered the phone said it was scheduled... See more

Company replied

Rated 4 out of 5 stars

The delivery gentleman were fast, friendly and professional. The only thing I would suggest is to give your drivers plastic booties to wear over their shoes when they are walking on customers carpets.... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4402 State Route 5, Suite 110, 14424, Canandaigua, NY, United States

  • 5853947410

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.6

All reviews

(108)

4,207 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff!

Great staff, easy to work with at the Canandaigua NY location. I will be back in the near future to purchase more furniture!

November 16, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you Timothy Stone for your review. We love hearing that you had a great experience with our team!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Our salesman was very helpful and…

Our salesman was very helpful and helped my wife look at several options.
We have been looking for new living room furniture for quite a while.
We started with the manager a couple weeks ago but on the day we returned he was off. He was also very helpful in helping with colors and questions.

November 4, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you J.Krager for your kind words. It's great to hear our team was so helpful with your furniture selection!! We hope you are enjoying your new furniture. -Jeff V.

Rated 5 out of 5 stars

Excellent service.

Ken, our salesman, guided us shopping for a new mattress. He was patient, extremely knowledgeable, and did not present any pressure. We did purchase a new bed, and will soon purchase a new living room set.

Thank you Ken, we appreciated your expertise and kindness.

November 6, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you for your review Deborah Von Wald We are happy to hear that your sales person was knowledgeable and kind!! We look forward to working with you again. -Jeff V.

Rated 5 out of 5 stars

All the sales representatives where very very helpful …

All the sales representatives where excellent!! I really feel they care about there customers, when met at the door they ask what they could help us with and they directed us to where we wanted to look - the sales people where not high pressure, and where very very helpful - I had a great experience at the Canandaigua location and would highly recommend all my friends and family to go there for furniture!!!
Thank you Ken, Gina, and Chris

October 20, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you Rebecca Sensenig for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Bruce! Highly recommend.

October 8, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you Erin Van Damme for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Bought a recliner

The sales rep Gina, was very pleasant and helpful

September 19, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you for taking the time to leave a review, Karen! We're happy to hear that your sales associate was helpful and pleasant!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mattress purchase

Our sales person was truly wonderful, very knowledgeable, patient, and helpful when I kept asking additional questions and changing things around on her. They have a great selection of mattresses to choose from, but I do miss the extras (free pillow, mattress protector, sheep stuffed animal, etc) that used to be thrown in when you spent quite a bit, it used to make me feel appreciated for my business. Would have been nice after purchasing 2 mattresses and adjustable bases to have something given as an appreciative token.

September 16, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you BMorrison for your review. We love hearing that you had a great experience with us!! Enjoy your new mattresses. -Jeff V.

Rated 5 out of 5 stars

We had a great experience with Chris

We had a great experience with Chris, sale representative. She allowed us time to look around. Knowledgeable and helpful.

September 2, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you for taking the time to leave a review, Christine! We're happy to hear that your sales associate was helpful and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service

Great service, no pressure. Gina Plante waited on us. She was very polite, personable, had the information we needed, and made us feel comfortable. She even walked away from my wife and I, to give a few moments to discuss our thoughts. Couldn’t have had a better experience and I have personally been in retail for 40 years. 2 thumbs up!

August 15, 2022
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Reply from Raymour & Flanigan - Canandaigua

Thank you Michael Myers for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 1 out of 5 stars

Unfortunately you’re grossly over…

Unfortunately you’re grossly over priced on your furniture I can find the same items on eBay or Amazon with free shipping for 1/3 to 1/4 of the price that you are selling your furniture so why would I shop with you why spend $1000 when I can spend 300 correct

October 26, 2021
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Reply from Raymour & Flanigan - Canandaigua

Hi Michael, We are sorry to hear you feel that way and we appreciate you sharing this feedback with us. We have great sales all year long, with big discounts on select pieces of furniture for each sale. We have a larger selection of furniture for every budget on our website, so we hope you'll check it out next time you're looking for furniture. -CE

Rated 5 out of 5 stars

Our sales rep was awesome

Our sales rep was awesome! She greeted us when we walked in, but didn't pressure us as we were trying out and looking at furniture. When we made our decision, she was right there to help. She made a very stressful for me situation extremely relaxing. I can't thank her enough.

September 29, 2021
Rated 5 out of 5 stars

My sales woman was very helpful

My sales woman was very helpful. I liked that she let us look on our own and when we were ready she was there to help us. I am always satisfied with my Raymond and Flanagan purchases and will continue to shop there.

August 10, 2021
Rated 5 out of 5 stars

Very friendly and courteous

Very friendly and courteous . Did not hound you. When you were ready then they were ready to help to help you. Very satified with my purchase.

July 8, 2021
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Reply from Raymour & Flanigan - Canandaigua

Hello Mary! Many thanks for telling us about your experience. We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

The sales person (Lindsay) was very…

The sales person (Lindsay) was very helpful and friendly. We bought a recliner and she was so pleasant to talk too.

July 4, 2021
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Reply from Raymour & Flanigan - Canandaigua

Hello Lorrie! Thanks for your great review! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Also offered help with a previous issue regarding their protection plan.

July 1, 2021
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Reply from Raymour & Flanigan - Canandaigua

Hello Meredith! Thanks so much for telling us about your shopping experience. We look forward to seeing you again in the near future! -CE

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